Steak Escape

Name: Steak Escape
Address: 2760 N Germantown Pkwy, Memphis, Tennessee, 38133, US
Telephone: (901) 384-8156
Price range: $
Rating: 3.40

Sandwich shop, Cheesesteak restaurant, Takeout restaurant, Restaurant, Salad shop, Steak house

Location: 2760 N Germantown Pkwy, Memphis, TN 38133, United States
Located in: Floor 2 · Wolfchase Galleria
Phone: (901) 384-8156
Price: $

Opening hours

Sunday: 11 am-9 pm
Monday: 10:30 am-9 pm
Tuesday: 10:30 am-9 pm
Wednesday: 10:30 am-9 pm
Thursday: 10:30 am-9 pm
Friday: 10:30 am-9 pm
Saturday: 10:30 am-9 pm

Food & drink

Sandwich

Street View

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Reviews

I went to order the Grand Escape but instead of the potato, I wanted it on fries.
Simple request so I thought.
The cashier denied the order so I asked for a manager but why because he did not make it any better even when trying to add and take away things he made it seem that my request was complicated then made the statement that i was making my request difficult. What is difficult about have the same ingredients that you have on the potato on fries.
Fries comes from potatoes DUH. I will not go back because if I pay my money make my order the way I want it.

I went to steak escape inside the Wolfchase mall and got two regular chicken bacon club sandwiches.
I was given hard old bread on both my sandwiches.
After getting my food I went to a table sat down and opened both my sandwiches and discovered the old hard bread.
I went back to the counter and spoke with the manager who was very dismissive and didn't even have the decency to look at the sandwich.
He accused me of lying and stated I bought the food yesterday.
The manager was very disrespectful and rude and I not once raised my voiced, used profanity, or said anything disrespectful to him.
If I could give this no stars I would.
They're very unprofessional.

Food was great but the service was terrible in my first two times coming in a row.
Cashier was rude and hard to understand.
First time I went they forgot my fries, second time they gave me the wrong drink.
Would probably eat at a different location again but not this one.

Reservations