Cook Out

Name: Cook Out
Address: 7970 US-64, Memphis, Tennessee, 38133, US
Telephone: (866) 547-0011
Price range: $
Rating: 4.20

Fast food restaurant, American restaurant, Barbecue restaurant, Chicken restaurant, Hamburger restaurant, Hot dog restaurant, Restaurant

Location: 7970 US-64, Memphis, TN 38133, United States
Phone: (866) 547-0011
Price: $

Opening hours

Sunday: 10:30 am-2 am
Monday: 10:30 am-2 am
Tuesday: 10:30 am-2 am
Wednesday: 10:30 am-2 am
Thursday: 10:30 am-2 am
Friday: 10:30 am-3 am
Saturday: 10:30 am-3 am

Food & drink

Vibe

Comfort food

Burger

French fries

Street View

Menus and Prices

Add Your Review

Reviews

We’ve eaten at this location once every couple of months since it first opened.
I’d say once every four visits, something was wrong, but not to such an extreme that we wouldn’t go back.
However, my last time was my LAST time ever. One of my chicken nuggets had clearly been bitten in half 🤢 and the cheesecake was a half a serving from what it usually is (was this eaten off of, too? We’ll never know.) when we discovered this, we called the store’s number only to be pushed to a national hotline.
A very nice lady was apologetic for the situation, and took my address to mail me coupons.
She also told me to email pictures and my experience to a specific email address.
I did so.
In the email, I said that I would not post a public review of this situation if someone could reassure me that this would be addressed so it could be considered safe to eat there again - aka managers are making sure it’s not an atmosphere where employees can package up half-eaten food.
I sent that email on October 16th and to date, no response.
So as far as I know, nothing has been done to make sure half-eaten food isnt making its way into customers orders, and here is my review to warn others.

Owner response

Hello, Thanks for visiting one of our locations recently.
We are sorry your experience was less than satisfying.
If you would like to speak about your experience further, please give us a call at 1-866-547-0011.
We would love to hear from you and make it up to you.
Sincerely, Cook Out Corporate

I purchased 1 Big Double Cheeseburger Tray with Mustard, Mayo, Extra Pickles & Tomato.
Sides Chicken quesadilla & Fries I received a cheeseburger with two PAPER THIN PATTIES, Ketchup, Onion, Lettuce and a quesadilla with NO chicken or cheese just nothing

I love this location.
I love cook out in general, but this location is really good.
The food is always hot and fresh.
May have moments where the fries are old or strips have been taken out the grease too soon, but more often times than not the food is delicious, service is fast, prices are cheap, and they have good service even into the late hours.
9 out of 10 definitely recommend.

Parking