Breakfast restaurant, American restaurant, Family restaurant
I wish I could give 10 stars for the service.Naedia did an outstanding job as our waitress.We were seated immediately upon arriving and food came out quickly.
This IHOP is a hidden gem among IHOPs.It is very obvious that the biscuits are homemade. The steak omelet was piping hot and seasoned perfectly. I prefer my hashbrowns are a little more crispy, but they were cooked too, the average person liking. Go here and ask for Arnie!
Restaurant mgmt and staff appeared to seat blacks and Mexicans in a separate area of the dining room from the whites? Coincidence maybe? Hardly, in my opinion. 1) Mostly Muslim mgmt and staff 2) I requested seating out of what appeared to be the segregated area near front, drafty door and kitchen to a table farthest from front door (turned out to appear to be only whites repeatedly seated in this area) 3) I ordered from the 55+ section of the menu and was rudely cut off mid-sentence by my head covered server standing over me grabbing my menu, flipping the pages, then insisted, "You have to pay a higher price because you aren't 55!" I offered to show my 62 year old driver's license. 4) Muslim manager stopped to check on only white guests, and ignored the obviously people of color. 5) My server didn't check on me to ask if everything was OK I had to constantly flag her down while watching her colleagues and mgmt pander to all of the white guests. 6) Sausage was dark brown on 1 side but ice cold and no color on other side.Pancakes gooey, eggs weren't over-medium, etc.Had to have pancakes and eggs redone; didn't bother sending sausage back.
Owner response
Hi Dw, we are so sorry to hear this was your experience with IHOP.This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Memphis IHOP franchisee follow up with you: https://empli.fi/cs/ih78841787
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