Firebirds Wood Fired Grill

Name: Firebirds Wood Fired Grill
Address: 8470 US-64, Bartlett, Tennessee, 38133, US
Telephone: (901) 379-1300
Price range: $$
Rating: 4.30

Steak house, American restaurant, Seafood restaurant

Location: 8470 US-64, Bartlett, TN 38133, United States
Phone: (901) 379-1300
Price: $$

Opening hours

Sunday: 11 am-10 pm
Monday: 11 am-10 pm
Tuesday: 11 am-10 pm
Wednesday: 11 am-10 pm
Thursday: 11 am-10 pm
Friday: 11 am-11 pm
Saturday: 11 am-11 pm

Food & drink

Vibe

Cake

Martini

Chicken Wings

Cornbread

Cheesecake

Ribs

Penne

Caesar salad

Steak

By owner

Street View

Menus and Prices

Firebirds Wood Fired Grill menu prices 1

Firebirds Wood Fired Grill menu prices 2

Firebirds Wood Fired Grill menu prices 3

Firebirds Wood Fired Grill menu prices 4

Firebirds Wood Fired Grill menu prices 5

Add Your Review

Reviews

We arrived with a party of 7.
The wait time was immediately seating us.
The choices on the menu met my desired eating trends.
Morris was our server, providing excellent service to each of us.
We believe in tipping for good service and Morris deserves the best server of the month.

Owner response

Thank you so much for sharing your experience, Anthony! We are so happy to hear that you enjoyed, and we hope to serve you again soon!

UPDATE: Firebirds sent me a $100 gift card to express their apologies.
I hope the chain gets back to serving great food because it was once a place i visited frequently. This is 100% my LAST time going here.
The past few visits have not net expectations, but since it's been a while, I thought things would've improved.
Absolutely NOT! Had to send the cocktail back to be remade, and it wasn't prepped any better.
Also, my utensils were clearly wrapped without washing them, and the Oscar styled steak meal I ordered was laughable.
When I questioned the server about why I had green beans on my steak as if I couldn't tell they weren't asparagus, I was provided with a line that asparagus is out of season 🤔.
Might I add, the "bearanaise" sauce looked and tasted EXACTLY like canned cream of chicken, and the crab meat was 100% the crab lumps in the plastic jar sold at grocery stores.
Lastly, the wings appetizer had to have soaked in pure salt prior to serving!!! NOTHING about this dining experience met standards, with the exception of service provided by male hostess and server.
The price raise on menu items would've been fine if the quality matched.

Owner response

Thank you for taking the time to bring this to our attention.
We are so sorry to hear that you had this experience.
Will you please email us at feedback@fbgrill.com so that we can learn more and make this right?

What an amazing experience! From the time we walked in until the time we left.
Everything was perfect.
Steaks were made just as ordered.
Drinks were on point.
Service was phenomenal- our server was Lisa, definitely ask for her! The crème brule cheesecake was my favorite part.
Bill for 2 was $118.
Well worth it!