Chicken restaurant, Caterer, Chicken wings restaurant, Fast food restaurant, Fried chicken takeaway, Meal delivery
Vibe
Chicken fingers
Chicken sandwich
Salads
By owner
Street View
Menu 1
Menu 2
Went in at 8:40pm.Ordered and sat eating my meals.Mikie says the dining room closes at 9pm but since I was already inside he locked the doors and asked me to come and get him when I was ready to leave.Ten minutes later he comes back and says (verbatim) ‘I need you to leave due to insurance policy’.I had no problem with his reasoning however, this little mf has ZERO people/customer service skills.He spoke to me like I was goofing off in the restaurant.He’s lucky I didn’t have time to give him a piece of my mind.
Owner response
Sorry Allis for the negative experience.Please contact us at feedback.zaxbyslistens.com so we can correct the issue.Thank you
Got the beast box and left only to find out I was missing the chocolate bar, employees seemed rushed.I was expecting it to be a good zaxbys considering the rating but wish I hadn't been missing the part of my meal I was most excited about.The employee that rang up my order however was very nice, and most of the food was surprisingly fresh.
Owner response
Sorry Bolin for the negative experience.Please contact us at feedback.zaxbyslistens.com so we can correct the issue.Thank you
After someone showed up to the counter I ordered a 5 finger plate and extra fries.I asked for 3 zax sauces and one teriyaki sauce.Then she starts ringing my up for the sauces and says it only comes with 1 sauce. Can I afford the sauce? Yes.Should I have to pay for sauce? Heck no! I can undestand if I had asked for 20 sauces to take home.One sauce is not enough for a five finger plate and fries. This is a customer service fail Zaxbys.
Owner response
Sorry Michael for the negative experience.Please contact us at feedback.zaxbyslistens.com so we can correct the issue.Thank you
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