Spoons, Soups, Salads & Sandwiches

I go to this spoons fairly often.
We walked in and I got a snotty look first thing from the employee at the counter.
I asked if I could try a new soup before ordering, and she responds in a belligerent, aggressive voice, "we don't do taste tests".
Then she proceeded to ROLL HER EYES at me.
It was pretty clear she hates her job and was annoyed we'd interrupted her social media time...
which, I'm really getting tired of, in general, with all these younger restaurant and retail workers and their terrrible customer service.
It's not even worth it to eat out anymore; it's an unpleasant experience nearly every time.
I would have left without ordering if I hadn't been there with others for lunch, based on her poor attitude.
After ordering and sitting down, the assistant manager brought out our food.
My daughter told her what had happened and she responded by apologizing and offering to comp my lunch.
How does that resolve the issue? I was looking for assurance that she'd correct her employee, not for free food.
Probably won't be back to this location after this experience.

Owner response

Excellent Soup, Sandwich, Salad shop! Great customer service, giving excellent recommendations! The Mediterranean salad was fantastic.
Excellent blend of chickpeas, avocado, and salmon.
The Strawberry Harvest Salad was also delicious.
Both Tuscan and Chicken Broccoli soups were flavorful, and perfect for the rainy weather.
The 4" Bacon Roast Beef and Chicken Bacon Ranch sandwiches were perfect sized.
Excellent place for afternoon food!

I went in today for the first time ever, there were only two people working.
Even though it was very busy, I’m assuming, because of graduation.
We were one of many large families eating in there.
The one taking our orders, I think it was the manager, was so kind to us and the other girl working with him was so sweet and gave us the most genuine answers when we asked about the menu, even though they were clearly slammed.
Our food was so good and exactly what we were looking for.
This is my new favorite spot, I love the food, atmosphere, and employees.
will definitely be back!