Takeout restaurant
The other day I ordered 1 Curry chicken breast meal with white rice and 2 7-up pound cake.I was very disappointed.The chicken was dry on the inside and the âgravyâ portion of the curry was missing all together.The rice was just above the mushy rice texture.Also, I only got 1 of my 7-up pound cakes.This was a very disappointing meal.I did not order the veggies this was added and the plantains were free as you can see on the lid.They both were ok.Nothing special.I wanted my cake because the other cake belonged to someone else! Uugh.I am not sure if I will order again from this restaurant.Try it at your own risk.
Owner response
Hello Miss Barbara, We appreciate you giving PJS a try and sincerely apologize that your dining experience disappointed you.This is rather disheartening to us.We strive on a daily basis to give each customer/order our full attention and exceptional service.This is no excuse, but mistakes does happen and we take full responsibility. We also apologize for the delay in responding to your feedback. We would be elated to have you as a returning customer, but we understand the frustration and respect your decision. PJS offer the following clarification and plan of action for you: - Explanation for the Vegetables - Our original Menu listed The Curry Chicken Brest Meal to includes, the Chicken breast, the rice and the vegetables. - we apologize for the lack of gravy and believe the between delivery time the the Rice absorbed what we included, and that would indeed cause the Rice to be on the mushy side.We will package this separately for you, should you decide to give us another chance. - PJS will also provide you with the 2 slices of cakes. Please give us a call to discuss the situation.614 599-1030. Thank you God bless!
(Edit) I tried again, because I really canât find a place with better oxtails in the city.The oxtails fall off the bone and are so flavorful.Iâm going to say the last time was a fluke, so 2 out of the 3 times Iâve ordered so far it was amazing.(End of edit) First time I ordered.The oxtails, rice and peas were good.Plantains werenât good, cabbage was only good after I mixed in with the oxtails.Second time I ordered didnât me the cabbage or pineapple soda I ordered.Rice was mushy, oxtail was chewy.An inconsistent restaurant is the worst.
Owner response
Hello Eden, Thank you so much for this review.Your patronage is extremely appreciated. We sincerely apologize for your unfavorable experience. Please give us a call at 614 599-1030 so we can make arrangements for your missing items.
Ordered online for pick up and it took twice the estimated time.Jerk chicken, ox tail, and patties.It was good, but I canât recommend it to someone if they go at the estimated pick up time and have to wait another 45 minutes.Itâs a warehouse kitchen, interesting but efficient setup.
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