Jimmy John's

I was very disappointed in the service today.
I ordered the Beach Club and as they were making my sandwich I noticed they were adding ingredients that typically don’t go on that sandwich then they weren’t adding ingredients that did.
I ask the lady about it and she said they had in fact made it correctly I let her know that I did not see them add the avocado spread and she insisted they had.
She turned around and walked away so I just left.
It did not in fact have the avocado spread and other ingredients.
I would have understood if they had been busy but it was just my husband and I.

Owner response

I had a crew working at my house today and wanted to treat them to lunch.
I ordered 11 box lunches to include a sandwich, chips and cookie.
I gave the crew their boxes and sad to say when I got back to the house and opened mine there was no cookie! I had sandwich, chips and pickle.
Disappointing that they didn't check the $147 order to be sure it was correct! I specifically chose this store even though the Papermill store is closer because I've always had good sandwiches here and they seem to be well managed.
Just a suggestion to double check your orders! Thanks.

Owner response

Great small town feel...
staff is wonderful...
in and out (faster than "fast food"). Food is always fresh and prepared well...
call ahead or order online to "skip the line" saves time on your lunch or dinner break.

Owner response