Good Times Burgers & Frozen Custard

I order take out from the app like twice a week.
The food is quite tasty and is made timely and with good ingredients.
but the staff seems largely incapable of getting my order right consistently.
I order the same damn thing every single time, a crispy chicken meal with no tomatoes, add onion and WHITE American cheese.
and yet like 45% of the time I get YELLOW American cheese.
The tomatoes and onions are usually fine, altho I did get white cheese but with tomato the other day.
I've spoken to both the managers about it and they've apparently spoken to the staff about it, and yet today again, I got my sandwich with yellow cheese.
I'm not even mad at this point, just disappointed.
I just wanna get the food I pay for and enjoy my lunch...

Owner response

I went here to get a single breakfast burrito, and while the burrito was put together decently, it really is not worth $4.25 for the weight of food.
That's inflation for you.
I could tell, though, whoever makes the burrito took their time in making them look good, but they are probably made in mass before the crowds show up because I ordered and was given the food like 10 seconds later.
So technically, the food is as far as breakfast burritos aren't made to order.
It did seem "hot," so it probably was not sitting long.

Owner response

WARNING do NOT get the large fries.
I came home and weighed the medium vs the large.
The medium was 100grams weight.
The large was 128grams.
For the price increase I’m not sure that’s worth it.
Trial number two was 122 gram for the medium and 136 grams for the large.
FOR REFERENCE the 14 grams of fries is about 4-5 short fries (shorter than your finger).
The price difference does NOT outweigh (pun intended) the mass increase. Come here all the time.
Nice little drive by shack.
They got the spoonbenders and malts.
Come on by and load up on some burgers, fries, and a big 'ol 2000 calorie shake.
For best results, come after a hike.

Owner response