Pizza restaurant
When they first opened I came in and had a drink and a slice.It was decent enough to return, but not mind blowing.Then on another day, I ordered wings and sat for nearly an hour before being told that they didn’t have wings available.I had already paid for the order and was refunded.I understood; they had just opened up.I was told to come back for free wings.When I showed up for them I was told to come back in two hours, I didn’t.Fast forward to today 2/11/22, and my lady suggested we get pizza.She asked about this place and I was like sure.She ordered a double crust stuffed pizza… You see the pic, right?
Owner response
I am sorry you had a bad experience, I have checked with my employees and this complaint is not pertaining to the Edgewood Pizza Westend.If you come in to the Westend location we are more than happy to get you a slice on us.
Wanted to get 2 slices, nice lady at counter said it will take 15 minutes, which seemed long considering it was completely empty.Anyway I figured it would be worth the wait...I was WRONG.It took about 38 minutes, burnt, and the cheese looked and tasted horrible.At that point I was hungry and didn't have time to wait another 40 minutes.I cannot understand why anyone would waste their money and most of all their time coming here...guess I see why it was empty.
Owner response
Sorry about the wait, but definitely come back and get a slice on us.
I am so disappointed.Wow.I used to be a die hard Edgewood Pizza fan when I lived on Edgewood and was so excited when I saw one opened up on the west end.1.Service is trash.I walked in to pick up my order and the cashier was smoking a hookah and aggressively texting someone for a full 2 mins before even acknowledging me 2.The bar was full but no one was eating or drinking.Not sure if they were all waiting on something but while I waited to be served I noticed the guy sitting next to me was smoking a blunt (kind of funny) 3.Food wasnt as good as the Edgewood location 4.The bar was pitiful smh Wont be back.
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