Hamburger restaurant, Fast food restaurant
Came through the drive through last night at 9 pm along with 4 other customers and witnessed all the employees close up shop and take off to their cars.I thought the hours were 10am to 10pm and 10:30 for drive through! Thankful Waba Grill a new spot to the area was open.Not sure if I will visit this Habit location ever again!
Owner response
Hi Lloyd, we are very sorry that you had this experience, and will follow up on your feedback with our team.Please use this link to allow us to follow up with you as well: https://www.habitburger.com/contact-us/feedback/
Very poor health standards.I love Habit but this location is subpar.I always order my burger well done but this location has repeatedly given me an undercooked PINK burger.I didn’t order food born pathogens! My “well done” burger is severely undercooked AGAIN.Fool me once Habit shame on you.Fool me twice shame on me.Do better Habit Burger.Quality control standards need to be monitored by someone!
Owner response
We are very sorry that you had this experience, and will follow up on your feedback with our team.If you have not resolved the issue with us already, please use this link to allow for our customer care team to follow up with you as well: https://www.habitburger.com/contact-us/feedback/?region=3&review=18037254
I ordered 2 combo meals, when I got to the drive thru it took a while before they opened the window to get my payment....After handing her my Master card she told me it was declined to my surprise.I then handed her my Golden One debit card in which she also said we're out of ice for your drinks 😐, I still got the drinks though.Got home and opened the bag up, my son's burger looked like someone sat on it before being wrapped up and placed in the bag (messy), fries were not hot, nor warm.Today I checked my Master card and it shows a transaction for $32 and some change at Habit burger.I guess I'll be going back for a refund.
Owner response
Joser, we are very sorry that you have had this experience. Please use this link so our customer care team can reach out to you as soon as possible: https://www.habitlistens.com/api/create_ticket?review=19251241
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