The Cheesecake Factory

Name: The Cheesecake Factory
Address: 520 N Orlando Ave Suite 100, Winter Park, Florida, 32789, US
Telephone: (407) 644-4220
Rating: 4.20

Restaurant, American restaurant, Bakery, Dessert restaurant, Dessert shop, Family restaurant, Takeout restaurant

Contact Info

Location: 520 N Orlando Ave Suite 100, Winter Park, FL 32789
Located in: Winter Park Village
Phone: (407) 644-4220

Opening hours

Monday: 11:30 am-10 pm
Tuesday: 11:30 am-10 pm
Wednesday: 11:30 am-10 pm
Thursday: 11:30 am-10 pm
Friday: 11:30 am-11 pm
Saturday: 11 am-11 pm
Sunday: 10 am-10 pm

Other Business Hours

Happy hours

Monday: 4-6 pm
Tuesday: 4-6 pm
Wednesday: 4-6 pm
Thursday: 4-6 pm
Friday: 4-6 pm
Saturday: Closed
Sunday: Closed

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Assistive hearing loop

Outdoor seating
Kerbside pickup
No-contact delivery
Delivery
On-site services
Takeaway
Dine-in

Great beer selection
Great cocktails
Great coffee
Great dessert
Great tea selection
Great wine list

Breakfast
Lunch
Dinner
Solo dining

Alcohol
Beer
Cocktails
Coffee
Comfort food
Happy-hour drinks
Happy-hour food
Healthy options
Late-night food
Organic dishes
Small plates
Spirits
Vegan options
Vegetarian options
Wine

Breakfast
Brunch
Lunch
Dinner
Catering
Dessert
Seating

Bar on site
Toilets

Casual
Cosy
Trendy
Upmarket

Family friendly
Groups
Tourists
University students

Accepts reservations
Usually a wait

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot
Plenty of parking
Valet parking

Food & drink

Vibe

Cake

Key lime pie

Chocolate Cake

Spaghetti

Arancini

Cheesecake

Penne

Orange chicken

Lettuce

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Menu 4

Menu 5

Add Your Review

Reviews

We ate there and I picked up a whole cake that I ordered.
The food was a flat bread and a side salad.
The lettuce didn't look so good.
I was sick when I got home.
I also ordered a slice of lemon raspberry to go.
I don't know if you can tell the size by the photo but it is ridiculously small.
The presentation was just as bad.
Plus to charge what they do is terrible.

Owner response

Hi Debra, we are terribly sorry you had this experience with your flatbread pizza, salad, and portion sizes.
We know you are frustrated, and we would like to speak with you more.
Please contact us by going to our webpage - http://www.thecheesecakefactory.com/connect.
Click "General Questions and Comments" from the Contact Category drop-down menu.
Thank you.

I visited on June 27th and it was busy, luckily we had a reservation.
We were sat after a few minutes and had a fantastic time, not because of the food, even though it was delicious, but because of our server Danielle W.
She was amazing.
Her suggestions were on point, her service incredible and well she just made everything easy going, fun and smooth.
I had a cup of the Mexican soup, we then ordered the Korean fried chicken, Truffle honey chicken, the celebration cheesecake and the Godiva chocolate cheesecake.
Not only was the food great, but like I said the service amazing.
Never had to ask for refills, never had to ask for to go supplies, everything was provided and ready just by her intuition and service and it was amazing.
Thank you for a great dinner service.

Owner response

Thank you for this review.
We're so glad you enjoyed our amazing service, Soup of the Day, Korean Fried Chicken, Truffle-Honey Chicken, Celebration Cheesecake, and Godiva Chocolate Cheesecake.
Thank you for your patience with the wait, and we hope to see you again soon.

My experience at this restaurant was a mix of highs and lows.
The wait time for a table was significant, and even after being called, we still had to wait a bit.
However, the complimentary valet parking and friendly staff were notable positives.
The wait for our food was quite long, almost 50 minutes, and unfortunately, my order was incorrect.
On the bright side, they prioritized serving my daughter's meal, which was thoughtful.
Our waitress, Adria, provided excellent service, and the appetizer was enjoyable.
The strawberry cheesecake was a highlight of the meal.
Overall, I would recommend this restaurant if you have a few hours to spare, but be prepared for potential delays, especially with young children.

Owner response

Thank you for your review, Valerie.
We're glad you and your daughter enjoyed our excellent service and Fresh Strawberry Cheesecake.
Thank you for your patience with the wait, and we hope to see you again soon.