American restaurant, Wine bar
The live jazz really made me like the place.The food was mediocre for sure.Turkey meatballs looked half cooked but had good flavor.The marinara sauce was bland.The Alfredo was bland.The salmon was pretty good and whatever was under it was fairly tasty.The service sucked.Our server went outside as we were looking to review our checks and order our dessert and pack up our food.The manager came over and she was nice but I would have preferred she just solve the problem and not go grab our server..who didn't wash his hands before he reapproached the table The baguette served with meatballs were really good tho.And my friend ordered steak.It was delivered red n bloody when she ordered it med well.Other friend had chicken nachos which she enjoyed .The cheesecake was really good too.The blueberry margarita was not good 🥴 the Cesar salad was amazing.It was the chopped salad I think...
Owner response
Dear Kimberly, we appreciate you taking the time to provide your feedback.We're sorry to hear that your experience did not match your expectations.It is important to us that our customers feel taken care of, and we regret that wasn't the case here.Could you please contact us directly so we can address your concerns personally? We hope to have the opportunity to improve your experience with us.
Such a pretty place but the food fell short.The only meal we would reorder if needed would be the clam chowder.Other than that everything else was mid.The spinach dip tasted like hospital food, it was not cheesy or flavorful.The pasta tasted frozen or freezer burned.The burrata was not fresh at all.The lobster bisque was not edible.Our waitress wasn’t too attentive.
Owner response
Dear Irene, we sincerely apologize for your disappointing experience.It seems there may have been a misunderstanding as we are an automotive dealership and repair shop, not a restaurant.However, if you have any concerns about our automotive services, please reach out to us directly for resolution.We are committed to providing you with exceptional services.
Just want to say the food was amazing! My Bourbon Salmon was perfect.My family and I enjoyed our server Noah as well he took care of us very well!
Owner response
Thank you for taking the time to share your experience at Tap & Vine Ballantyne, Chris.We're thrilled that you enjoyed your Bourbon Salmon and had a great time with Noah.We hope to see you again soon and appreciate your patronage!
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