Basil Thai Cuisine-Ballantyne

To give the benefit of the doubt, I was there on a Monday, which is usually a slower day for restaurants.
But… I saw the menu online and it had some of my favorite dishes.
So I was excited to visit for the first time. Ive tried most of the other Thai food restaurants within a 10 mile radius, and this one would be at the bottom of my list. Our group ordered spring rolls, pho, hot and sour soup, larb, and red curry.
Outside of the red curry, every other dish was not worth finishing.
So bummed! In addition to that, service was slow and we felt forgotten, even though there was only 2-3 other parties at the restaurant. I generally look for the good in every restaurant… and the fact that the service was friendly when they got to us, is why I gave them a second star.

Basil Thai Cuisine is our go-to restaurant for take-out Thai food.
I stick with what I like, and here I love the Pad See Ew with tofu.
I get it every time.
The noodles are always perfect - flat, wide, soft, delicious.
They capture the flavor of the sauce stirred in amazingly well.
There are also a good amount of broccoli mixed in - so although this breaks from my traditional salad I get at every other restaurant, the broccoli makes it feel like a healthy salad.
The fried tofu is also a great medium for getting that tasty sauce into my mouth as well.
When I get this for take-out, I'll split the order into two separate meals.
But when I went to Basil Thai to dine-in for the first time ever, I ended up devouring the whole plate because it's just that good and I can't resist it.
I cannot say enough good things about the Pad See Ew at Basil Thai. My wife ordered her usual Pad Thai with shrimp and also raves about it.
We were with another couple who always get the Tom Kha Gai Tureen soup (without the chicken, as they are vegetarian, but they add tofu).
The presentation of the soup was outstanding, served in a ring shaped bowl with a fire underneath in the middle to keep it warm.
The soup seemed large enough for many multiple servings, as the couple plus my wife didn't even finish the thing.
I don't like coconut, so I didn't even try it - but the three others proclaimed this souply glory.
If you like such flavors, I trust their recommendation. The ambiance inside Basil Thai was really chill and felt pretty authentic.
I did not expect the restaurant to be so big, as it really opens up once you get past the host stand (and walk by the open kitchen).
Plenty of big tables for large groups and also many two-tops for a date-night.
Everything about Basil Thai (from the food to the ambiance) makes you feel warm and welcome. I highly recommend Basil Thai Cuisine for a fabulous Thai meal!

HORRIBLE! Doesn’t even deserve a 1 star. Today, Saturday afternoon, we watched a movie and came to eat at Basil Thai. We (my husband and I) ordered Pad Thai with Tofu (asked to make it spicy) and Red Curry with Tofu. The hostess came and gave us the food and never came back to check in with us if everything was ok. Pad Thai was DISGUSTING.
Forget spicy.
This dish was extremely Sweet.
It felt like it was cooked in sugar. The quantity wasn’t worth the dollars nor was the taste. Just look at the picture I posted.
I have not eaten Pad Thai anywhere that looks or even tastes like this. Red curry was alright. We ordered 2 dishes but ate from 1. The hostess came to us finally and said….should I pack this (the Pad Thai)? To which we said NO.
She didn’t even care to ask us if everything was ok or not.
Just handed us the payment machine and left with our plates. I have eaten at Basil Thai before multiple times at this location and the uptown location but this experience was PATHETIC.