Sandwich shop, American restaurant, Takeout restaurant, Restaurant
Stopped by for a quick lunch.The service was really good and the food came out really quickly.The cheesesteaks were really good.My favorite was the Italian (off the grill).The fries were fresh and seasoned well as well.I would definitely return and recommend this place for a really good sandwich!
Owner response
Thanks for the review! Glad you're a fan!
The lady who helped me was just very sweet and that is always a great start for a first impression.I got the hot steak sub which tasted great, along with the fries.The fries alone are not salty enough (in my opinion) but when you dip it in ketchup, they become perfect combo and saltiness.Their texture is also really great and crispy.They also offer malt vinegar here as a condiment, so I tried that for the first time.They do carry the vinegar in packets if you wanted to grab that to go so you don’t have to dispense it at the nearby counter.
I ordered my food around 7:30.I got an estimate on the time via email via google.Time estimated to be 8:19 pm.I go in right before.I was greeted and then a nice young lady asked me for the name on the order.She advised it wasn’t ready.They seemed to be short staffed and there were a few other customers were dining in.Wasn’t in a rush so I sat there for 10 mins.Still not done.I went across the way to Harris teeter to get gas and come back.By the time I get gas maybe 30 mins later the store was empty and I was able to get the food.Both sandwiches were veggie sandwich’s one with mushroom the other was night.I get all the way home and begin to eat as I unwrapped my sandwich the first thing i notice are mushrooms.I am ALLERGIC TO MUSHROOMS.I had to call the store let them know my order was completely wrong.I drove all the way and I to the store her a replacement and it was still wrong I asked for green peppers and for red peppers.Everything was supposed to be fresh not grilled.Really disappointed in this experience and I like Penn Station a lot.Not so sure now.
Owner response
I'm so sorry to hear about your experience! Would you mind telling us more on our online form at www.penn-station.com/contact.php so we can send your message to the proper store owners for you? Thank you.
Brunch restaurant
11324 N Community House Rd, Charlotte, NC 28277, United States
Beer garden
15025 Bowl St, Charlotte, NC 28277, United States
Spanish restaurant
12239 N Community House Rd #102, Charlotte, NC 28277, United States
Sandwich shop
Ballantyne Commons East, 15105 John J Delaney Dr, Charlotte, NC 28277, United States
Italian restaurant
16646 Hawfield Way Dr, Charlotte, NC 28277, United States
Indian restaurant
8145 Ardrey Kell Rd, Charlotte, NC 28277, United States
Vietnamese restaurant
14825 Ballantyne Village Way Suite 175, Charlotte, NC 28277, United States
Pizza restaurant
16049 Johnston Rd Area Suite J, Charlotte, NC 28277, United States