Taco Bell

I spoke with John who was really rude and did not want to see the Mexican pizza I was complaining about.
He hesitated and just spoke to me from the kitchen. Then he saw the pizza and was confused why I was complaining when I told him that half the pizza had no cheese on top nor toppings.
I showed him the picture of a Mexican pizza and told him I've had this for 30 years and I know what a Mexican pizza looks like.
He basically said he would have to charge me for another pizza rather than making it right and redoing it properly which is making sure that there's topping and cheese on all the slices This is a first at Taco Bell

If I can give ZERO stars I would.
This Taco Bell is very unprofessional, rude, & so much attitude.
Friday; February 16, 2024 I went by around 1500.
The cashier ruined my order then rudely stated, “Your going to have to go back around to order again.” Asked for a refund & she was even more rude.
I am not going back around when you should have listened the 1st time taking my order. So then last night after taking my daughter to the hospital, she wanted Taco Bell.
Wish she could have mentioned this to me so I could have went to the one in Clovis. Anyways the cashier, a different lady had so much attitude then wanted to be sarcastic on giving me a handful of hot sauce. If you do not like your job then QUIT! On my recite states “Michael” took my order but it was not.
It had been a girl with lashes on who actually needed a fill. My food was thrown in the bag & not wrapped correctly.
It is true they do not mark on the burritos which is which like bean burrito, 5 layer, etc… Don’t waste your time here!! Go down the street to the Shaw & West location. Or to CHIPOTLE!!!

Do not go to the location on Herndon and Marks.
I've been a patron of this location for over 10 years, but ever since the grubby looking grease ball with the glasses and the balding long hair became manager, the store has gone down completely.
Many customers in this area are older, and the very same grease ball denies them any counter service and forces them to use the mobile kiosk.
Additionally, ever since he took charge, the wait time for orders has skyrocketed to over 15 minutes just for a couple burritos.
You'll know who I'm talking about the first second you step in.
If he's there, expect bad service, bad food, and a bad experience.
I was out late tonight and it was the only place open so I had no choice.
While I was waiting in the drive-thru, the younger employee made a gesture to help me faster since I was waiting over 8 minutes.
To which the manager responded, "Sucks for him." Need I say more?