Subway

I enjoyed my short visit to this establishment.
The gentleman that fixed my sandwich was engaging and friendly.
I didn't mind that he didn't have his nose covered with his mask because Subway was around before Covid and masks so even if he didn't have one on I wouldn't have been tripping.
I ordered the chicken bacon ranch on Italian herbs and cheese and I really enjoyed the sandwich.
When I get a hankering for another I'll be back

i had a mobile order where i specified that i wanted double protein, i even double checked w the sandwhich maker to verify that it was a double.
when i get home i realized that i only got a single serving of protein.
what is the point of paying extra when you’ll get the same amount of protein as you would at regular price? i track my macros very closely and this is not okay 1/10

Zoom in on.
this “fresh” selection of meats! Those pans have not seen soap in quite awhile.
But hey! What about the service? I was greeted by an employee texting on her phone the whole time and making herself a bite to eat.
I asked her if they still had meatballs (I’ve learned to ask this ahead of time at any subway since they all seem to run out by 6pm) but I was in luck! She informed me that they DID have meatballs but unfortunately she was on her break.
She walks away leaving a new and poorly trained employee struggling to ring another customer up.
I felt bad for her- you could tell she had no clue how to run the register.
Employees perform better when actually trained.
Time passed.
Then more time passed.
A THIRD employee emerges from the back ( so two employees they could not have been bothered to help the new one) I request my meatball sub just to hear “We ain’t got no meatballs” I replied that I had been waiting there because I was told that they INDEED DID HAVE THEM.
She won the conversation though by stating that the other employee “didn’t know what she was talking about (not the new employee- I’m referencing the one on her phone the whole time) That place is filthy and ran poorly- whoever owns this franchise should be ASHAMED of themselves.
I haven’t left a review ANYWHERE in 2 years.
But Subway completely deserved the attention.
No wonder the entire company is in financial trouble.
Years ago they were on top, now they’re just a dumpster fire.