Chicken wings restaurant
This place has gone downhill.Not sure how you can send this burnt mess to a table.Emilio behind the bar apologized and was very courteous and replaced the order.But the kitchen is definitely lacking quality control.They were not busy at all.It's a shame this location has so many issues.The BWW in Mansfield is stellar.
Owner response
Hey Jason.Thanks for letting us know.Feel free to leave us more feedback on the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits'
Food was good, but we got stuck with a bad server that made our experience poor.She rarely checked on our table.We had to flag down other servers to get utensils/refills.When she did come back, it was to give us the check and let us know we can pay on our phones or cash.We had cash and waited for her to come back but she never did.We left the cash on the table and walked out.We weren’t even five feet out the door when she comes running out and asks if our payment went thru on our phones.We informed her we left cash on the table, which she would have seen had she bothered to go to the table from the start.
Owner response
Hey Marilu.Thanks for letting us know about this, we are very sorry.Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' if you don’t mind so we can get some more info.
This place has got to be the worst managed place on Hulen street. As we walk in we are told to pick a table anywhere as they do not have a hostess.The place is maybe 1/2 full with most open tables full of dirty dishes.It takes about 5 minutes for a server to come and take our order.Another 10ish for us to get out drinks.It looks like only 2 servers are sharing all the tables (they are trying).I can clearly see two employees sitting at a table near the front.They have bbw shirts on with laptops open.Not helping a single soul.They are both completely oblivious to the needs of ANY person in the building. No wonder stores are closing.
Owner response
Hey Paul.We're sorry to hear you had a negative experience with one of our locations.Please fill out the form at the bottom of buffalowildwings.com/faq where it says 'Orders & Visits' and we will address with the team.
Sichuan restaurant
4750 Bryant Irvin Rd, Fort Worth, TX 76132, United States
Hamburger restaurant
4825 Overton Ridge Blvd Suite 328, Fort Worth, TX 76132, United States
Mexican restaurant
4965 Overton Ridge Blvd #300, Fort Worth, TX 76132, United States
Japanese restaurant
5443 S Hulen St, Fort Worth, TX 76132, United States
Indian restaurant
6308 Hulen Bend Blvd, Fort Worth, TX 76132, United States