Salsarita's Fresh Mexican Grill

Name: Salsarita's Fresh Mexican Grill
Address: 9941 Rea Rd, Charlotte, North Carolina, 28277, US
Telephone: (704) 443-2921
Price range: $
Rating: 4.00

Mexican restaurant, Burrito restaurant, Caterer, Restaurant, Taco restaurant

Location: 9941 Rea Rd, Charlotte, NC 28277, United States
Located in: Blakeney Town Center
Phone: (704) 443-2921
Price: $

Opening hours

Sunday: 11 am-8 pm
Monday: 11 am-9 pm
Tuesday: 11 am-9 pm
Wednesday: 11 am-9 pm
Thursday: 11 am-9 pm
Friday: 11 am-9 pm
Saturday: 11 am-9 pm

Food & drink

Vibe

By owner

Street View

Menus and Prices

Salsarita's Fresh Mexican Grill menu prices 1

Salsarita's Fresh Mexican Grill menu prices 2

Add Your Review

Reviews

My wife and I came in this afternoon Friday 1/19/2024 at 5:15.
We were the only people on line.
Two women were behind the counter by the cash register.
One women was preparing a Togo order.
The other women was busy texting on her phone.
We stood online for two minutes waiting to be recognized.
When we were greeted she said "What you Want" my wife and I both ordered Steak bowls.
She had to ask me three times what type of beans I wanted, because she wasn't listening the first two times she asked because she was now on a personal phone call listening through her ear pods.
After filling both of our bowls with steak, beans and rice, she just walked away and stood by the kitchen opening left of the register.
She removed her head scarf and started vigorously scratching her scalp.
This was totally gross.
Then she went back to texting.
Our bowls were just sitting on the counter waiting to be finished.
I couldn't believe she just walked away to scratch her head and text.
So we just walked out of the restaurant.
The Owner/management should be absolutely ashamed of themselves and employee.
You know what they are doing because you have cameras.
You just don't do anything about it.
I have been a customer here since this store opened.
It has been sliding down hill for some time now.
Look at the new restaurant choices in the area.
You don't even come close in both cleanliness and staff.
I'll no longer support your business.
No need for a phoney reply.
You know you won't change a thing.

They ran out of chicken and beef, so we had our meals without any meat. When we went to get our drinks, there was no ice, so I asked if they could refill the machine and they said the ice machine was broken and their manager did not buy any ice today...how ridiculous is that.

Owner response

Hi, Brian! Thank you so much for taking the time to leave us a review.
We're so glad to see you enjoyed your Salsarita's experience! We hope to see you again soon!

First time to this chain restaurant.
The food tasted much like Moe’s Southwest Grill, but Salsarita’s chips tasted better! Customer service was friendly.
Good first experience.

Owner response

Hi, Jerry! Thank you so much for your review! We're so glad to hear you had a great Salsarita's experience and look forward to welcoming you back again soon.
We'll pass your review along to our team!

Reservations