Restaurant, American restaurant, Grill, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Takeout restaurant, Traditional American restaurant
The staff at Red Robin West Shaw work hard to make sure your food is right the first time.If not they will make sure it is right for you.The staff are friendly and know how to treat customers. The food is pretty good, not excellent.The environment has a slight sports bar vibe with big screen TVs in multiple areas of the restaurant.It has a large bar area. This restaurant gets very busy at the busy times.If you go at the off time you'll be in and out no problem
Owner response
Thanks for the 4-star review! We're glad to hear that our team at West Shaw is hitting the mark with their service.We appreciate your feedback on our food and atmosphere, and we're always working to improve.Remember, we're here to make your Red Robin experience the best it can be.For any further comments or suggestions, feel free to reach out to us at Guest-support@redrobin.com or 877-733-6543.
So me and my fiancé came in the 13th Wednesday for Dinner around 3:15pm we were celebrating Valentine’s Day a little earlier.We were immediately greeted and sat at a table and our waiter was awesome.He was consistent.He came around when we needed him.Food was on time.He was super friendly.His vibe was very friendly.He was a very tall gentleman.Wish we would have gotten his name.Before our food came my fiancé and i decided to pull out some money and hand him a tip.He was just amazing that day.Nothing says good food and a great waiter with an awesome vibe.
Owner response
Thank you for the positivity boost! We're delighted to hear you had a good experience with our food and service.Your support is the secret ingredient that makes Red Robin extra special.Can't wait to serve up more joy.
The California chicken sandwich was okay.I found it not to really have any flavor.NOW, LET'S GO TO THE BAD! WHEN THEY SAY BOTTOMLESS FRIES.I feel it's a scam they don't bring out enough fries.Then, when you ask for more, it takes too long and hardly enoughand then the looks you get, like really.This picture is what I'm talking about.So buyer beware! I won't be back!
Owner response
Hi Shannon, thank you for sharing your thoughts with us.We are sorry about this and would love to connect with you.Please email Guest-support@redrobin.com or call us at 877-733-6543 so we can speak to you about your experience.
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