Phat Burrito

Hey Vernon! 🌟 Wow, thanks a bunch for sharing your awesome experience at Phat Burrito! 🌯 We're beyond thrilled to have you back and be part of your burrito adventures.
😄 Our team is all about delivering fantastic flavors, generous portions, and that good vibe that keeps you coming back for more! We're stoked that our chef added an extra dash of friendliness and humor to your dining experience – we believe great food should come with a side of smiles! 😁 Kudos to our amazing staff for checking in on you multiple times – that's our way of making sure you're on cloud nine with every bite. Building your own burrito is like creating a masterpiece, right? 🎨 And those Monday specials? Pure burrito magic! We get that prices might raise an eyebrow, but trust us, it's a small price to pay for the top-notch service and flavors that make your taste buds dance. As for the parking adventure, we hear you! The streets can get a bit wild, but hey, we've got your back with the nearby paid garage and lot to the north – convenience at its finest! Thanks a million for spreading the love, Vernon! Can't wait to have you back for more burrito bliss.
🌈🎉 Cheers to good times and even better burritos! 🥳🌯 #PhatBurritoAdventures #FiveStarFeast

Thank you for taking the time to share your feedback with us.
We sincerely apologize for the inconvenience and frustration you experienced with your recent order.
Providing exceptional service and ensuring accurate orders are delivered to our customers are among our top priorities, and we regret that we fell short of meeting your expectations on this occasion. We understand the importance of presentation and consistency in our menu offerings, and it's disheartening to hear that your chicken phat salad did not meet your expectations, both in terms of its composition and the service you received upon raising the issue.
Your disappointment with the missing tortilla shell and the subsequent interaction with our cashier is certainly not reflective of the level of service we strive to provide. Rest assured, we take your feedback seriously and will address this matter with our team to prevent similar incidents from occurring in the future.
Your feedback serves as a valuable tool for us to continually improve and refine our operations. We would appreciate the opportunity to make this right for you.
Please feel free to reach out to grant@phatburrito.com so that we can discuss further and ensure your next experience with us exceeds your expectations. Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to restore your faith in our establishment. Sincerely, Phat Burrito

Thank you, Wayne! It’s great to hear that you’ve enjoyed both the old and new versions of our place.
We appreciate your kind words about our service, food, and staff.
It’s wonderful to know we’re a favorite spot of yours.
Looking forward to seeing you again soon!