Captain D's

Name: Captain D's
Address: 101 E Woodlawn Rd, Charlotte, North Carolina, 28217, US
Telephone: (704) 525-6770
Price range: $
Rating: 3.90

Seafood restaurant, American restaurant, Family restaurant, Fast food restaurant, Fish & chips restaurant

Location: 101 E Woodlawn Rd, Charlotte, NC 28217, United States
Phone: (704) 525-6770
Price: $

Opening hours

Sunday: 10:30 am-10 pm
Monday: 10:30 am-10 pm
Tuesday: 10:30 am-10 pm
Wednesday: 10:30 am-10 pm
Thursday: 10:30 am-10 pm
Friday: 10:30 am-11 pm
Saturday: 10:30 am-11 pm

Food & drink

Vibe

Fried shrimp

By owner

Street View

Menus and Prices

Add Your Review

Reviews

I like coming here for lunch because the it has comfortable seating and the place is clean.
What impressed me the most was the cook working made sure I got my order and then he later came out to check on me and asked me how everything was so far.
This doesn't happen often in restaurants nowadays but when it does I can see the team here cares and wants to do a good job.
I did see some mistakes happen while I was there but when it happened some of the employees were upset about it - this tells me that they care and they want to do a good job. You have a good team and if you keep executing on a high level your sales will grow.
Keep up the good work.

Owner response

Thanks for the awesome review, Anthony! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Come back and see us soon!

Dine in was ok.
Floor and sets were dirty.
Staff was really nice.

Owner response

Thanks for reaching out! We appreciate your feedback and we'll be passing this off to the management of Charlotte Captain D's.
We hope you'll come back and see us again soon!

Poor Customer Service.
Received uncooked chicken and missing items from a meal, and did not receive drink with order.
After driving 30 minutes across town with my family that was helping me move to my new apartment, I was told that the manager on duty did not have refund authorization and a refund would be processed on the ensuing day and could not be done that evening.
The next morning I return, WITH THE FOOD, only to be offered replacement/vouchers and no monetary compensation.
Jeff graham refused to give me my money back, and this is my response is stead of causing a scene.
I am irate, and will seek further compensation.

Owner response

We're so sorry to see this and thanks for letting us know.
We will make sure that leadership for this location looks into the situation immediately.
If you could, kindly reach out to us at https://www.captainds.com/contact-us/ so our team can follow up with you directly.

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