Greek restaurant, Fast food restaurant, Restaurant
So I ordered 2 gyro bowls and I told the girl I wanted extra rice on both bowls then I get home and I open it up and I put my fork in to take a bite the fork literally hit the bottom so I took a bite then I see that there’s barley any rice witch is crazy then I call and the same girl who took my order awnsered and I told her what happened then she said normally it’s one scoop of rice for a regular gryo bowl and 2 scoops of rice for the gyro bowls with extra rice and I told her there’s no way that it had 2 scoops of rice because I worked there for a whole year I know how the bowls are supposed to look like but it’s a shame she didn’t offer to make things good with me as a customer because when I was working there the manager told me if anything happened with a customers me as a cashier I’m supposed to make things right and refund them and fix there order I wasn’t looking for a refund but I wanted what I paid for I don’t know if it’s under different management now but still that’s wrong I just hope the owner sees this I can forsure do a better job than her for a fact but other than that the food is good I love there food
Owner response
Hello, I'm terribly sorry to hear about your experience yesterday.I have spoken with our kitchen staff and I have expressed to them that your experience is unacceptable.We take our customers seriously and only want to provide the best.Thank you very much for your feedback as it is essential to our development.Please email me at lalo@nickthegreek.com and I will provide you a full refund.Again, I am terribly sorry and we hope you have a great week.
Great food!!! Very authentic and clean on my pallet...Salad was nice also!!! Gyro plate for the win!!!
Owner response
Thank you so much for your kind words.We appreciate you taking time out of your day to let us know how we are doing.Looking forward to seeing you in the future.
This Greek food place has been a Go-to favorite.The gyro plate/ bowls fresh and served at really good portion.Their specialty Frozen yogurt dessert with honey and baklava is my favorite.Also, their Greek fries is good too.Good Greek food in and around San Jose downtown.
Owner response
Viswesh Muralitharan thank you for giving our Greek restaurant a try! We love this community and look forward to serving best Greek food! Hope to see you again soon!
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