Ike's Love & Sandwiches

Name: Ike's Love & Sandwiches
Address: 75 E Santa Clara St Ste 130, San Jose, California, 95113, US
Telephone: (408) 294-2802
Price range: $$
Rating: 4.50

Sandwich shop, Caterer, Gluten-free restaurant, Halal restaurant, Lunch restaurant, Meal delivery, Takeout restaurant, Vegan restaurant, Vegetarian restaurant

Location: 75 E Santa Clara St Ste 130, San Jose, CA 95113, United States
Phone: (408) 294-2802
Price: $$

Opening hours

Sunday: 10 am-8 pm
Monday: 10 am-8 pm
Tuesday: 10 am-8 pm
Wednesday: 10 am-8 pm
Thursday: 10 am-8 pm
Friday: 10 am-8 pm
Saturday: 10 am-8 pm

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Reviews

I've had good sandwiches in the past but this is just embarrassing.
My Thanksgiving sandwich is missing stuffing and cheese.
Turkey and cranberry sauce on the world's flattest sandwich is not a $14 value.
Why is the bread so pale? Update: They gave me two free sandwiches in my account (rather than the refund I would've preferred) and the icing on the cake is that I can only use one at a time.
Since I only go here to grab dinner with my partner, I still have to buy a sandwich each time.
This is the last two times I'll be buying anything here. Update #2: They did it again.
Half my sandwich ingredients are missing.
At least they cooked the bread this time but you have to be kidding me.

Owner response

Hello Kimberly, sorry to hear about your experience at Ike’s.
We always try to ensure love comes before sandwiches and we will work with our team to resolve this.
Please send us some additional details at https://ikessandwich.com/contact-us/ so we can make it up to you.

I placed an order hear on Doordash an hour ahead of when I was picking up.
When I get there they tell me oder wasn't ready yet.
I placed it an hour back so I was a little confused.
I go up and ask every 10 minutes but they keep telling me it wasn't ready.
In the fourth time I mention how I placed the order an hour and a half ago so she looks through the order history.
She heads back and finds my order receipt in the trash.
Turns out a separate staff member threw away my order receipt because she thought it was already made.
They make my sandwich and offer me a bag of chips.
After nearly 2 hours of waiting I finally get my sandwich.

Owner response

Hey Quigi, we're truly sorry to hear about your frustrating experience with your Doordash order pickup.
It's definitely not the kind of vibe we aim for at Ike's, and we apologize for the inconvenience and delay you experienced.
Please send us some additional details at https://ikessandwich.com/contact-us/ so we can take care of this for you.

First time experience. Ordered the Spiffy Tiffy in their Dutch Crunch bread, instead I got something else on a sourdough and zero meat.
I think they mixed the orders, so it was a bummer to not get that I paid for.
Aside from that, what I got was very good! and the place is clean. I'd come back for more

Owner response

Hi Marcos, I am very sorry we gave you the wrong sandwich.
Please come back so we can give you the right one you ordered just as for me, Roberto.
Thank You