Fast food restaurant, Breakfast restaurant, Coffee shop, Hamburger restaurant, Restaurant, Sandwich shop
This drove me crazy! I placed an order at the self-service counter, paid, but he did not give me a receipt.Immediately after me, my friend also placed an order and she also did not receive a receipt.Then we waited for the order.They made my friend’s order, but about mine they said we don’t have that.The manager was called.I show the receipt from the bank, the order description in my McDonald's app, which lists everything I ordered.To which he again tells me that they don’t have that.I ask what should I do now, they just shrug their shoulders and start serving another client.The clients who were next to me began to stand up for me, but it did not help.But when I asked to give me the phone number of a superior, whom I can call and find out what I should do and why my receipt is not in the system, this manager immediately finds my order, prints out the receipt and goes to place the order, without even apologizing he hands me the receipt.It was outrageous! During this time, my friend’s order melted and blurred.This is how they serve at the McDonald's at 9710 Rea Rd, Charlotte, NC 28277.I don't recommend it.
They took about and hour for my food, and my dasher left.Couldn't eat nothing.It wasn't even on busy hours.Now my food will be cold or don't get anything.I'm always getting money back from this location. Money is charged quickly to your account, but if that's all u got you have to wait up to days to get your money back.Smh this has got old.Most reviews don't go anywhere, because business want to keep thriving like they are the best company.So I actually expect nothing to be done.
Drive thru got my order incorrect, I ordered 2 steak bagels I told them specifically no egg They put egg on the steak bagels which we are allergic, then the drive thru had the audacity to give me a attitude to correct my order then they wanted me to wait extra time so I requested a refund and the manger was very unprofessional- 4-7-2024 10.30 am it occurred, someone needs to correct these employees
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