Fast food restaurant, Chicken restaurant, Takeout restaurant, Seafood restaurant
Food & drink
Vibe
Comfort food
Fish and chips
French fries
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Cashier misheard my order of Rice and I got fries.They weren't hearing any dispute nor offered to make good.The shrimp were very good but the fries ( I didn't order) were cold and Sysco canned green beans void of seasoning.
As a member of the secret society that keeps long johns open, I can say this location didn't disappoint. The drive through staff were really nice, and we received our order quickly. Everything was hot, fresh, and it was what we ordered.That's all I ask for.
First let me say that I am a huge fan of Long John silver's.Unfortunately the chain continues to tailspin downward.We traveled about 70 mi and ate at the Fort Smith location.We clearly caught them on one of their worst days.First, the soda machines were not working so the drinks had to be hand prepared.Several of the tiles were missing from the floor and there was standing water where the tiles what's stood.A horrible stench permeated the dining area...but the onslaught of flies made dining extremely unpleasant.Unfortunate that this chain is quickly heading to its device.
Owner response
Ahoy Michael, we appreciate you raising these concerns.This should never be your experience at a Long John Silver's, and certainly not the standard we hold ourselves to at Fort Smith.We will address this with our team and would also love to hear from you directly.You can reach out to us at https://www.ljs-cares.com/.We hope you give us another try soon.
Fast food restaurant
1500 Towson Ave, Fort Smith, AR 72901, United States
Mexican restaurant
400 Garrison Ave, Fort Smith, AR 72901, United States