Alsace restaurant, Bar, Beer hall, Family restaurant, French restaurant, Pizza restaurant, Wine bar
Food & drink
Vibe
Pizza
Flammekueche
Sausage
Apple pie
Pancake
Beer
Salads
Cider
Charcuterie
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
Pizza was good, but service was terrible.not many tables were available at that night, either with reservation or no reservation without table then, that’s it.But the girl took few minutes to study, evaluate and consider the seat (ok, no worries, we can wait), but she was the one acting impatient to the situation.When me and my friend were being seated, the menu was thrown to table rudely, I am not sure if this restaurant is asian-hater or not friendly to all non french speaker, or too stressful to facing good business night, what I know is “"To be respected, you must first respect others."
Owner response
Hello, Thank you very much for your honest feedback.Indeed, that evening we had many reservations and know that our team did its best to find you a place. You should know that at L'Alsacien, our first value is to distribute Happiness (whether to our teams or to our customers).Since 2014, we've always welcomed our customers with open arms, whatever their nationality! We understand your dissatisfaction with the impatience our waitress may have felt, but I don't think you should take it personally.Indeed, during service, when the room is full and when we have a lot of reservations, our team may experience a little "stress".We apologize for this and understand that it's not for you to feel! Please don't hesitate to contact me at capucine@lalsacien.com if you feel the need to tell me more about your evening.But let me make it clear that all our customers are treated equally. Have a wonderful day!
Very good food and homemade drinks. Nice atmosphere. Super nice and helpful staff. Definitely recommending it. Pay at the counter when you finished.Both card and cash are possible.
Owner response
Cher Arezou Goshtasbi , C'est toujours un grand plaisir pour nous de lire que nos clients rentrent chez eux avec de si bons souvenirs et nous vous remercions pour le temps que vous avez consacré à partager votre expérience personnelle avec nous et les usagers du site. Nous sommes encore plus heureux de voir que vous avez apprécié nos spécialités alsaciennes ! On espère vous revoir bientôt pour partager des planches de charcuterie ensemble ! L'Alsacien Châtelet , on y est bien, on y revient. Bisous et Flammekueche
I love this restaurant! Great food, good beer, nice atmosphere and pleasant service.If you're in the mood for flammkuchen, be sure to visit these restaurants.
Owner response
Bonjour Jakub Waśko , Merci infiniment d'avoir laissé cette superbe note à notre restaurant ! Nous sommes ravis que vous ayez été conquise par le service de notre équipe ! Nous avons transmis le mot à l'équipe qui se joignent à moi pour vous remercier ! Nous mettons tout en œuvre pour que nos clients passent le meilleur des moments dans notre restaurant alsacien. Nous espérons vous revoir très vite près de la rue Rivoli pour un apéro ! L’équipe L'Alsacien Châtelet
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