Jack in the Box

Name: Jack in the Box
Address: 9102 Rainier Ave S, Seattle, Washington, 98118, US
Telephone: (206) 725-7143
Price range: $
Rating: 3.30

Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant

Location: 9102 Rainier Ave S, Seattle, WA 98118, United States
Phone: (206) 725-7143
Price: $

Opening hours

Sunday: 6 am-10 pm
Monday: 6 am-10 pm
Tuesday: 6 am-10 pm
Wednesday: 6 am-10 pm
Thursday: 6 am-10 pm
Friday: 6 am-10 pm
Saturday: 6 am-10 pm

Drive through

Sunday: 6 am-10 pm
Monday: 6 am-10 pm
Tuesday: 6 am-10 pm
Wednesday: 6 am-10 pm
Thursday: 6 am-10 pm
Friday: 6 am-10 pm
Saturday: 6 am-10 pm

Access

Sunday: 6 am-7 pm
Monday: 6 am-7 pm
Tuesday: 6 am-7 pm
Wednesday: 6 am-7 pm
Thursday: 6 am-7 pm
Friday: 6 am-7 pm
Saturday: 6 am-7 pm

Food & drink

Vibe

Comfort food

By owner

Street View

Menus and Prices

Add Your Review

Reviews

.30 cents more here than the 188th location.
And every other location I've been too.
Best thing about this location is nothing.
The tacos weren't fully fried.
And the fries were luke warm.
I understand the location is not the best,however we're still humans that live around here,we deserve warm fries for .30 more.

Owner response

Hi there, we're sorry to hear about this experience.
You should always expect properly prepared food at Jack's.
Please reach out to us at https://www.heyjackbox.com/.
Thank you for your feedback.

This truck in the box tend to have you drive around the front to pick up which means you're not picking up on your passenger side.
They do the food right when their milkshake machine is up the milkshakes are great but navigating the weirdness of the drive-thru is only recommended if you feel really comfortable with that.

Owner response

We apologize for the inconvenience, Kesten.
We should be running smoothly from the kitchen to the pick-up window.
We would like to investigate this concern further.
Please fill out our contact form on our website at https://www.heyjackbox.com/ so that we can investigate your feedback internally.

This location has a perplexing habit of asking drive through customers to drive around to the window on the other side of the building to pick up their order.
This means you're either going through the wrong way and making a sharp turn in order to have the window on the driver's side, OR you go through the correct way but the window is on the passenger side of the car, making it hard to reach over. I did a bit of research and discovered that this is becoming more common at fast food restaurants because there is a sensor that detects how long a car has been waiting AT THE WINDOW.
So employees are incentivized to game the sensor by directing the car to another location where they actually bring your food.
This is a classic example of attempting to manage via metrics, which always leads to people optimizing for the metric (in this case, time spent at the window) instead of the ostensible goal of the metric (to improve customer satisfaction by ensuring wait times aren't too long).

Owner response

Thanks for the awesome review.
See you next time.

Reservations