IHOP

Name: IHOP
Address: 16015-A Lancaster Hwy, Charlotte, North Carolina, 28277, US
Telephone: (980) 580-0251
Price range: $
Rating: 3.80

Breakfast restaurant, American restaurant, Family restaurant

IHOP on Lancaster Highway is a beloved breakfast spot known for its inviting atmosphere and hearty comfort food. With a menu featuring everything from classic pancakes to spicy chicken and waffles, there’s something for everyone. Families and university students alike enjoy the casual setting, complete with outdoor seating and wheelchair accessibility. While reviews mention occasional staffing challenges, the attentive service and fresh coffee often shine through. Enjoy a delightful brunch or a quick bite at this family-friendly gem—just be prepared for a possible wait!

Contact Info

Location: 16015-A Lancaster Hwy, Charlotte, NC 28277
Phone: (980) 580-0251
Price range: $

Opening hours

Monday: 6 am-10 pm
Tuesday: 6 am-10 pm
Wednesday: 6 am-10 pm
Thursday: 6 am-10 pm
Friday: 6 am-10 pm
Saturday: 6 am-10 pm
Sunday: 6 am-10 pm

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Outdoor seating
Kerbside pickup
Delivery
Takeaway
Dine-in

Great coffee

Breakfast
Solo dining

Coffee
Comfort food
Happy-hour food
Organic dishes
Quick bite
Salad bar
Small plates
Vegetarian options

Breakfast
Brunch
Lunch
Dinner
Dessert
Seating

Toilets

Casual

Family friendly
Groups
LGBTQ+ friendly
Tourists
Transgender safe space
University students

Accepts reservations

Credit cards
Debit cards
Credit cards

Good for kids
High chairs
Kids' menu

Free parking lot
Plenty of parking

Dogs allowed outside

Food & drink

Vibe

Pancake

Breakfast

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Menu 4

Add Your Review

Reviews

They were understaffed.
The manager served us.
He did a great job.
We also had an excellent waiter.
It looked like he had the whole restaurant full of people.
The food was good, the place was clean.
Id definitely go again.

Very slow business wise.
Attentive server and quick service.
Food was delicious.
Hate business is so slow still in many places after covid and places remain so staffed.
I could tell, though they never said it, nor did their service reflect it.
Thanks guys! Black hole sun! Ha!

It looks like nobody knows what to do.
Host guy was lost and we waited for almost an hour to be seated when obviously I can see plenty of empty tables.
I am very impressed that the manager Cindy reached out to me so fast and explained that a few staff called out that day and that was the reason for the delays.
I will be back and will keep you posted.
So I went back Sunday 2/18/24 and asked for Cindy the manager and we waited to be seated for another 30 minutes and the manager never showed up.
I looked around the dining room and eventhough there were a lot of empty tables that had not been cleaned and food all over the floor, the place looked very dirty, the wait was really long.
If you are thinking about coming here be prepared to wait and see the staff running around like it was a marathon.

Owner response

Robert – we are sorry to hear you had an unpleasant experience at our Charlotte IHOP and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Charlotte IHOP franchisee follow up with you: https://empli.fi/cs/ih77228471