Donatos Pizza

This Seth dude was such a great guy! I had to wait 10 more minute due to the fact I added something on to my order, (which was fine) but the best thing is once it was finished cooking, he went out of the way to let us know by waving us down outside while I was in the car.
He was such a nice dude even talking to him made the day better for me! He deserves a rasie!!

Ordered one pizza 25min before close on 2/18/24 (I usually try not to order food near closing, but this was a rare exception).
It never came, stayed up late waiting in case.
Tried to call the next day but could not get through the manager extension.
One attempt, I was transferred to the worthington location instead.
Tried to submit a complaint/refund request on the customer service website and still have not heard back 10 days later.
Frustrating experience.
Sorry for ordering late, but at least cancel it or refund me instead of ignoring my order.

I ate for my first time on 11-24-2023 at Donatos Clintonville, at 3489 N.
High St., in the "Clintonville" neighborhood of Columbus. I am a regular Donatos customer; I order food from Donatos several times each week.
I usually order my food from Donatos Upper Arlington because I live about 300 feet from that location. On the day after Thanksgiving, I had been free for a few hours and had decided to run several errands along N.
High St.
between West North Broadway and W.
Henderson Rd.
[a distance of about 1½ miles] and then attend an evening concert at Maple Grove United Methodist Church. Before I had left home, I ordered a meatball sub at Donatos Clintonville and requested an appropriate pickup time.
I then began my errands half an hour or so before that pickup time so that I would be able to arrive at Donatos Clintonville exactly when my food would be ready. My meatball sub had been ready when I had arrived; it had been great to have been able to order my food in advance and therefore to not have to wait for fifteen minutes or so for my food to be ready. Donatos Clintonville is smaller than most Donatos in terms of square feet but they definitely have the same delicious food that I have learned to expect at all locations of Donatos. If you are looking for delicious food, I recommend any of the locations of Donatos.