Diner, American restaurant, Breakfast restaurant
I ordered 2 orange juices and a chocolate shake. Instead I got 2 apple juices and no chocolate shake. Where is my refund? I NEVER order apple juice because I HATE apple juice. Thanks for screwing up another order!
Owner response
Hi Dane Blarer! At Denny's, we strive to provide great customer service! I truly apologize about your order but I have both of your receipts and if you can show me where you ordered the shake or the orange juice I will be more than happy to refund you back your money.Please feel free to contact me as soon as you can.Sorry for the inconvenient.
Antonio even remembered the drinks we usually order.He hustled and always assured us that it was no problem any time we asked for something.We were thinking of going somewhere else, but wanted to feel relaxed and well cared for, so we chose our favorite Denny's.
The food was wonderful and just what we were looking for.Holli was absolutely amazing and even brought me a refill for my drink before I had to ask.All of the staff is super friendly and the restaurant is always clean.
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