Diner, American restaurant, Breakfast restaurant
On our arrival into Kentucky not much was open for a sit down restaurant and it was very late! We decided to take a chance at Denny’s since it was the only place open! The area around this chain was a bit seedy and the parking lot could be cleaned, trash everywhere, but when we walked in the place was quiet and clean, a bit worn out, but the service was great and the food was well made, our waitress was very kind and helpful! I wish I would have taken pictures but it was late and we were starving! I had the Cali Club Sandwich with seasoned fries, the best ever, and my partner had a Veggie Omelette! We were very satisfied with our choice to come here!
Owner response
Hi Elisabeth Shen! We appreciate the review and feedback, although we are disappointed that our initial impression was not the greatest. We're glad you enjoyed your food and service. Hope the next time your are in the area you stop in.
Very nice staff!! At the one off the parkway! That alone is worth coming! Foods great.Our waitress Marcella was awesome!
Owner response
Hi Sandra Eckard! Sounds like you had an amazing time. We're happy to hear that Marcella was attentive and friendly. Can't wait to make you another delicious meal.
I know that I shouldn't expect much from Denny's, but I did expect this to be better. Maybe I'm remembering how they were 30 years ago. My son ordered a mac and cheese dish that had "brisket" on top. The mac was absolutely kraft mac, the brisket was overcooked, looked dry and did not fall apart like it should've. My meal was so bad that I've since forgotten what I ordered. Two enthusiastic thumbs down.
Owner response
Hi James Zeruth! We sincerely apologize for your experience, this definitely is not the norm and we will address with our team.Did you happen to let your waitress know that you weren't a fan? We always welcome to opportunity to make it right. Did you happen to speak to a manager? We always want to resolve any issues as soon as possible. We value your business and hope to get another chance to show you our best.
Mexican restaurant
811 Eastern Pkwy, Louisville, KY 40217, United States
Mexican restaurant
423 University Blvd, Louisville, KY 40217, United States