Restaurant, American restaurant, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Mexican restaurant, Tex-Mex restaurant
I had the best waitress and I hate that my memory is failing me on her name (it might have been Lacie).She was super sweet and attentive.The food took a little while but my goodness my chicken crispers were nearly too hot to eat and same for my French fries.The chips and salsa were very tasty too.I came in hungry but I couldn't eat half of it since the portions were huge.I had pretty much washed my hands of Chili's restaurants but I'm going to try the one nearest to me again to see if they are half as good as what I got from a visiting airport!
Owner response
We’re thrilled to hear that you had a great experience. We look forward to seeing you again!
Took food forever to get out to us.Server was nice yet never followed up after we got our food.Silverware still had old food in it when I pulled it out.Smelled like they used an old rag to clean the tables.Fry’s we’re crispy tho 🏅
Owner response
We're so sorry we let you down, Devon.We'd like to look into this further.Please reach out to us at https://www.chilis.com/frequently-asked-questions
The food was lukewarm very tiny hot wings and over-cooked French fries.The server was amazing she asked if we wanted to send our food back we both said no fearing they would do something terrible to our food.So we ate French fries and got the tiny wings to go.
Owner response
We're sorry to hear that, Valerie.We should always make sure that your food is served hot and fresh.Would you mind reaching out to us so we can get some more details about your visit? t https://www.chilis.com/frequently-asked-questions.
American restaurant
2701 Crittenden Dr, Louisville, KY 40209, United States
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