Restaurant, American restaurant, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Mexican restaurant, Tex-Mex restaurant
I went there for dinner on a Sunday night with some friends.The service was fast and efficient.The waiter was respectful and hardworking.The food exceeded expectations.Will be returning.
Owner response
Thank you so much for taking the time to share your experience.Hope to see you again soon!
I haven't eaten from Chili's in years.I decided to do an online order.I Had to wait a while.When they brought the food out they apologized for the wait.I was ok because my thought was at least my food will be fresh.I was totally wrong. I ordered the mix match fajitas.I got the shrimp and steak.The quality of the meat has gone all the way down.I live 3 miles from the restaurant so it's no reason why the food wasn't hot or warm.The rice was in clumps like that prepackaged ready to eat rice.The whole meal tasted like precooked food that was microwaved.I can't believe I paid $20 for this meal.I could have gotten the same type of meal and taste from the frozen food section at Harris Teeter. This is not restaurant quality food.I am so disappointed.
Owner response
We are very sorry to hear about this.This is not the quality of food we want to be serving.Can you please get in touch with us via https://www.chilis.com/frequently-asked-questions so we can look into this? Thank you.
The visit was pleasant, we entered easily and there was room to sit down.We ordered some hamburgers and they took care of us well and quickly.At the end we ordered a hot chocolate dessert with ice cream that was very good. It is a good space to share with family and friends.They also took a picture of us at my request and they were very kind to us.It’s a good experience, highly recommended!
Owner response
Thank you for the 5-star review – see you again soon!
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