Chili's Grill & Bar

Name: Chili's Grill & Bar
Address: 5521 Westpark Dr, Charlotte, North Carolina, 28217, US
Telephone: (704) 522-1036
Price range: $$$$
Rating: 3.80

Restaurant, American restaurant, Bar, Bar & grill, Family restaurant, Hamburger restaurant, Mexican restaurant, Tex-Mex restaurant

Location: 5521 Westpark Dr, Charlotte, NC 28217, United States
Phone: (704) 522-1036
Price: $$$$

Opening hours

Sunday: 11 am-11 pm
Monday: 11 am-11 pm
Tuesday: 11 am-11 pm
Wednesday: 11 am-11 pm
Thursday: 11 am-11 pm
Friday: 11 am-11 pm
Saturday: 11 am-11 pm

Happy hours

Sunday: 11 am-11 pm
Monday: 11 am-11 pm
Tuesday: 11 am-11 pm
Wednesday: 11 am-11 pm
Thursday: 11 am-11 pm
Friday: 11 am-11 pm
Saturday: 11 am-11 pm

Takeout

Sunday: 11 am-11 pm
Monday: 11 am-11 pm
Tuesday: 11 am-11 pm
Wednesday: 11 am-11 pm
Thursday: 11 am-11 pm
Friday: 11 am-11 pm
Saturday: 11 am-11 pm

Food & drink

Vibe

Chicken fingers

Salsa

Cheeseburger

Chicken Wings

Ribs

French fries

Margarita

By owner

Street View

Menus and Prices

Add Your Review

Reviews

Typical chilli's, low lighting and low on servers .
Food was tasty but a little long to come to the table, they brought us This tray of chips that was fried and stuck together and not to good edible 😔 to be fair we were a group of five.
They told us we had to split up to dine in or a 45 minute wait.
But a manager came and sat us together👍🏾 points for good customer service.
We had a fajita platter, huge house salad, a chicken sandwich some wings and a smokehouse tray with Nashville hot flavored strips and elote street corn, and brisket quesadillas.

Owner response

Hi LaWandra, we're disappointed to hear about your visit.
We always strive to provide an excellent experience for our Guests.
We'd like to look into this further.
Please reach out to us at https://www.chilis.com/frequently-asked-questions

First time coming to this location and must say it was an interesting experience.
I am traveling for work and wanted to place to watch sports near my hotel.
First thing u noticed was the armed guard that was right by the door.
He seemed very nice, but was more about being on his phone than anything else in my opinion.
Went and sat at the bar.
The lady working the bar was amazing and definitely seemed like she cared about her job and ran the ship.
Most of the staff I noticed seemed like they didn't care.
She said she wasn't in management, but she was getting her coworkers to actually work.
I noticed several times that food sat in the window not being brought out to people.
I watched numerous people ask about what they ordered because most of the staff appear to be lazy and very disorganized.
The food I got was good.
Only reason I'm not given 5 stars overall because of the experience.

Owner response

Thank you so much for taking the time to share your experience.
Hope to see you again soon!

My significant other and I need a quick dinner after a Costco run and we ended up at Chili’s. We were greeted rudely and he said where you want to sit and we said bar..
he then grumbled and walked us to a table. We sat there for about 15min before we were greeted to put our DRINK order in.
Then it took another 10min to bring us water and do our other order. The food was decent I can’t complain about the tender and fries.
My partner got the sliders. The area was very dirty and loud.

Owner response

Thank you for letting us know about your recent experience, Christian.
We'll share your feedback with the team.
We appreciate your business and hope to make your next experience better.