Arby's

Name: Arby's
Address: 757 First Colonial Rd, Virginia Beach, Virginia, 23451, US
Telephone: (757) 425-1579
Price range: $
Rating: 4.10

Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop

Location: 757 First Colonial Rd, Virginia Beach, VA 23451, United States
Located in: Marketplace at Hilltop
Phone: (757) 425-1579
Price: $

Opening hours

Sunday: 10 am-11 pm
Monday: 10 am-11 pm
Tuesday: 10 am-11 pm
Wednesday: 10 am-11 pm
Thursday: 10 am-11 pm
Friday: 10 am-12 am
Saturday: 10 am-12 am

Food & drink

Comfort food

Burger

By owner

Street View

Add Your Review

Reviews

BE CAREFUL!!! I understand that it’s fast food and at times the staff can be overwhelmed, which leaves room for error.
Not in this case.
They weren’t busy and this was a little after 12.
The lobby only had about 6 people dining in, with no line.
I got home, unwrapped my sandwich and I noticed a little piece of foil.
Ok cool, I understand mistakes happen.
I then open my sandwich to make sure that all of the foil was gone..IT WAS MORE! Small fragments of foil scattered throughout the whole sandwich.
I’m sure this could’ve been a lawsuit somehow.
Just be safe and check your food people.

Hilltop Arby's - Ordered 2 sandwiches after being left at the order speaker for 15 minutes.
We were asked to wait and the person never came back until we asked hello.
Asked for sweet tea and told there was none of that or unsweetened tea.
Asked to pull forward and wait.
Order was still not out after almost 20 minutes.
Had to go inside for the order and it was left sitting on the counter until it was cold.
Only 2 people working and absolutely the worst service we have ever experienced.
They both looked like they were completely out of it and on drugs.
No manager to be found.
For a $28.00 order, this was appalling! Ive always been a fan but this was not what I have ever experienced!

Owner response

We're sorry to hear this.
Please feel free to share more details with our team here: https://commentform.marketforce.com/commentform/Arbys.aspx and we will address with the restaurant team.
We greatly appreciate all of your feedback.

I have to say that the food was great.
But everything else needs work.
Went through the drive thru and waited almost 10 minutes for someone to take our order.
They were not even busy.
We had to repeat the order 3 times because the person taking the order seemed to be zoning out.
When we got to the window the person looked like he was stoned out of his mind.
He was moving so slow and acting like he didn't know what he was doing.
Arby's used to be a great place to eat but this place has gone downhill.
No straws for our drinks, no condiments and no salt on the fries.

Owner response

Reservations