Shogun Japanese Steak House and Sushi Bar

First off! I intend to go to this restaurant tonight.
I read reviews..
the last review was unfair, spiteful and just plain unnecessary. 20 people is a huge number for a restaurant to accommodate, especially in the hibachi environment.
It's unfortunate that two guests had issues but how long do you wait? The whole restaurant that will be serving you.
You could have eaten and the late arrival could work something out.
You explained how satisfied you were with everything except one person which you clearly went head to head with.
Of course we have no idea about your arrogance at that time in your review.
The fact that you penalized the whole restaurant with a 1 star suggests to me you may have been complicate in this altercation.
1 star is spiteful and more than unreasonable as your own post is evident. I will update this review after I visit this evening. UPDATE: Arrived on time.
Was seated by a great staff.
The host came to the table several times to check in to ensure everything was OK.
Everything was perfect .
Great entertainment for kids also.

Had an amazing experience took my girlfriend, my mother and step father for dinner.
Food was amazing our cook was entertaining, the wait staff was very professional and accommodating.
We will be coming back, perfect place to take the family, a date, a group of friends or business associates.

I’ll start first with the positive the wait staff and cooks are amazing… food was great.
Drove 30mins from home past a dozen or more hibachi places to go here for my son’s birthday.
First impressions are everything the person you see first in your dinning experience sets the tone for the entire meal..
The women who runs the front of this establishment is awful.
With a party of 20 people you can’t expect not one single person to be running late but she will basically make you feel like you need to leave before they will wait on you because 1 couple from your party is running late.
My son was uncomfortable and not happy to celebrate his birthday when he heard the way she was treating us.
Not to mention when we made the reservation we asked for the cake and picture.
Didn’t get it I guess because we had a couple caught at a bad accident which made them late they felt my son didn’t deserve the cake and photo.
Instead of just seating 18 people she stood and argued with my husband.
Just want people aware of how nasty she can be and how she is running this place.
It’s a shame because the food is great and wait staff is amazing.
They should really work on the front of the house staff and rethink this requirement with a reservation.
We all work too hard for our money and with the cost of everything now I’d rather enjoy my meal and not be treated this way so we will now go elsewhere.