Soup restaurant
The tiniest salad for $15.Roasted chickpeas? About 12 of them.Chicken? About 3 bites.Staff were very kind - but they were obviously understaffed! Definitely not returning.
Owner response
Oh no, we're sorry to hear that your salad didn't hit the spot, and that our staffing levels seemed low.We're always aiming to provide a great experience with our hearty salads.We'd love to hear more about your visit and see how we can improve.Please reach out to us at +1 719-359-4400 or zoup228@zoup.com.Thanks for your feedback!
The owner decided to fire his ENTIRE staff today during a staff meeting⌠because ONE person talked back.If youâre too emotionally incompetent and unable to handle criticism from young adults maybe you shouldnât own a restaurant.Disgusting abuse of power and while itâs not my place to contact district or HR of the franchise I hope these kids come for his lively hood since theirs was so expendable to him.This an entry level job where a lot of these kids are learning how to be efficient adults and figuring how and what they want to do with their lives.If you canât pull someone aside privately and act professional about their behavior during a staff meeting⌠once again, donât try to run a business.The owner is a loser and if yâall take one thing from this⌠heâs willing to have zero staff, unable to give you adequate customer service just because he went on a power trip because one kid was disrespectful.A grown man, yâall.đ¤Žđ¤Ž update: the employee was criticizing the owner because his new âpolicyâ would have been a health code violation. You should have given a reason to each staff member why their job was so expendable to you.Donât care about the excuses.I hope for your sake you put on their records that they quit.
Owner response
Amora, My name is Rob Valois and I am the business owner that made the decision to terminate all my staff.There are specific reason why I felt I needed all brand new staff.Last night I was not willing to go into specific with each staff member why the decision was made.If the staff member that you are referring to would like to reach me I would be more than happy to talk in specifics.
Good service and the staff was on point.Great selections of soup and subs and salads.Their hummus is amazing Staff: 5/5 (personal attention to each customer) Products: 5/5 (great products with good bread) Health: 5/5 (they have healthy options) Facility: 5/5 (clean and well organized) Location: 5/5 (easy to get to with parking in front)
Owner response
Thank you for your feedback.Please come back and visit us again soon!
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