Health food restaurant, Brunch restaurant, Juice shop, Restaurant, Vegan restaurant
I went in for first time to try a new smoothie/fruit bowl location and my first experience was not good.I got a PB&J bowl.The bowl was way too sweet with an excess amount of some kind topping.I took it back to the register after the first bite and asked if I could do swap for something else or have it made slightly different.The employee said they would have to reach out to the manager by phone as they didnât know how to handle that.The manager stated they cannot do refunds or exchanges.They could only offer half off for the next purchase which I found quite disrespectful.I simply wanted to try something else that wasnât drowned in extra sweeteners and didnât want a refund by any means.They have no posted policy and I feel like they just made that up to prevent having to make something else. Edit:follow up to the companyâs response.To quote their own website, âRush Bowls offer healthy, delicious alternatives to standard fast casual fare, the amount of jelly placed in our bowl was objectively unhealthy.there was an excessive amount of âjellyâ mixed in that couldnât be removed or even pushed to the side.that made it extremely unpleasant.Hence the âdrowned in extra sweetenersâ.It was extremely over powering.Additionally, the company still did not address their return policy.I guess at this point, itâs just a matter of moving up the chain past in-store management.
Owner response
Hey Cody and Courtney, I did just reply to your previous review, and again so sorry that you did not enjoy your experience.We do list out all of our natural ingredients, including the granola, honey and fresh ground peanut butter and jelly toppings that come with that particular bowl.If you would like to discuss further, you can contact us at cospringsrush@gmail.com
I decided to pop in and have a bowl tonight.I have tried other bowls but tonight I tried the peanut butter and jelly bowl.OH MY WOW.this is now my favorite one.The staff was so kind and the establishment was clean.
Owner response
Katie! So glad you loved your bowl and you have found a new favorite!! We are thrilled! Please come visit us again soon!
What a great and refreshing way to go through the day.I've had a Rush Bowl/Smoothie everyday for the last 3 days.They are so darn delicious
Owner response
Darian! Thank you so much!! It can definitely be a lot of fun trying a variety of items on the menu!
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