Southern restaurant (US)
The Old Fashioned is the first drink you learn to make as a bartender.It's not difficult but each component is important, all the way to the garnish.Squeeze the orange peel to release the oils and then rim the glass.The aroma is part of the drink.With that said... The first bartender was friendly and made a good old fashioned.The second bartender was ascerbic.She didn't acknowledge my presence and focused only on my friend, asking him if he wanted another beer while his was half full, meanwhile my drink was completely empty and she ignored me.(He noticed it and said something to me about it so it's not my imagination.) She cut up all of the oranges including the one Bartender A was using for the peel.What makes the drink great is the orange peel and without it, you have sweet whiskey on ice.I asked Bartender A make me another and it was just like the first one.The guy two seats down looked sad because she was making him an "old fashioned" or should I say a sweet whiskey. The brisket nachos were good as well as the sausage and cheese plate.
I'm not usually one to write a review, much less a bad one, but I find myself VERY disappointed in my experience with Wolf River Brisket Co.I was underwhelmed the first two times I came (one sit down, one take out) but decided to give them ONE more try (third time is the charm right?) Wrong.I will never be back. 1) THE WAIT: I pre-ordered my food online at 12pm and the aprox.wait time they gave me was 15 minutes.I arrived around 12:30 (thinking 15 minutes was a generous buffer) and didn't receive my food until 12:40. 2) THE FOOD: When I finally did receive my food it was luke-warm at best, had extremely small portions (all pics included are how I received my food, apart from the "stack"), and it was FLAVORLESS.I ate my teensy "brisket stack" (pictured w/ only 1 bite missing) and a couple bites each of my $12 mac n cheese and side of southern green beans before taking a deep sigh and resigning myself to the fact that I will have to take this food home to be re-seasoned and heated up in order for it to be made into something relatively edible. 3.) THE PRICE: I think everybody has felt the horrible feeling of "I spent $30...on this?!".That was me today.While the "lunch special" price of $10.80 is tempting, the portion you get for it can't even be considered a snack (see pics).The extra $2 surcharge for to-go containers is also laughable for non-reusable styro-foam and aluminum foil.By the time tip and tax were added I'm paying double I would've for a quick lunch at Global, Mad Grocer, or Abners (also in the building). The only two redeeming qualities of this place are that the staff are nice and the aesthetic of the restaurant is cool.However, even those attributes are a far cry from being the saving grace for this place.Unfortunately.
Owner response
Hi Jasmine.Thank you for making us aware of your recent experience with us.We apologize on behalf of our entire team for our many failures and the inconvenience and frustration they caused for you.A wait of that length is unacceptable, and we completely understand your frustration.While we are glad you had a good experience with our team, we apologize that they did not notice your long wait and try to make that right for you on the spot.Additionally, these are some of our fan favorite items, so we are unsure what went wrong during the time of your visit.We have passed this along to our management team and director of operations to address with our team and investigate further.We would love to apologize personally, learn more about the time and date of your visit, and do what we can to make things right.Please send us an email at info@wolfriverbrisket.com so we can get in touch.
Had the smoke wing appetizer with blue chips and Queso and it was great, the wings were cooked perfectly and had a great flavor, the queso was really good too.I liked the atmosphere, it was warm and cozy with football playing on the TV and the service was really good.I highly recommend stopping by here.
Owner response
Hi Michael! Thanks for taking the time to leave us a review! We are so glad you enjoyed your experience with us, and we hope to serve you again soon!
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1322 Madison Ave, Memphis, TN 38104, United States
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