Wingstop

Name: Wingstop
Address: 7880 Alexander Prom Pl, Raleigh, North Carolina, 27617, US
Telephone: (919) 237-3919
Price range: $$
Rating: 3.50

Chicken wings restaurant

Location: 7880 Alexander Prom Pl, Raleigh, NC 27617, United States
Located in: Alexander Place
Phone: (919) 237-3919
Price: $$

Opening hours

Sunday: 11 am-10 pm
Monday: 11 am-10 pm
Tuesday: 11 am-10 pm
Wednesday: 11 am-10 pm
Thursday: 11 am-10 pm
Friday: 11 am-11 pm
Saturday: 11 am-11 pm

Food & drink

Vibe

Chicken Wings

French fries

By owner

Street View

Menus and Prices

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Reviews

Just an overall bad experience.
The restaurant is not clean, the employees are not friendly, and the food is not fresh. The chicken is incredibly robbery or stringy, and there’s never a good middle ground. The sauces that cut the chicken, lack a ton of flavor or spice.
I expect a mango habanero to be spicy, and this was just some pitiful sugar concoction. And don’t get me started on their loaded fries.
These soggy fries were covered in a solidified, gluey cheese, with no flavor.

The food was not good at all.
We found half a potato in the fries and all the food smelled like fish even though they don’t serve fish.
I’m assuming that is due to old/bad oil.
Did not enjoy the meal at all besides the Cajun corn.

I will start with saying I love Wingstop & consistently order from this location & others in the area.
However, today was my last day doing so.
To start, I ordered my food at 6:04pm with the approximate time stating it would be 21-26 minutes.
However, I did not receive my food until 6:56pm.
This is extremely unacceptable, especially considering individuals time & other obligations they may need to tend to.
Upon returning home, I realized out of all 30 of the wings I purchased there were only 3 flats in my order, but had I placed an order for all drums or all flats they would have been quick to charge an extra fee.
I completely understand that there’s no guarantee for half and half but 3 out of 30 is absolutely unacceptable.
I then called the store and explained the issue I was having and the “manager” stated that I needed to bring my entire order back to the store and wait for it to be remade.
I work in management and I have also worked in food service.
Once food goes out the door it cannot be returned back to the kitchen and as a manager that cannot be the only solution possible to expect a customer to drive back and wait an additional 30 minutes to an hour for food to be remade.
This is extremely unacceptable and Wingstop will no longer get my business due to the poor customer service.

Reservations