Restaurant, Deli, Family restaurant, Salad shop, Sandwich shop, Soup restaurant
The kids menu is horrendous! In the past weâve had Mac N Cheese- it was like soupy gravy consistency and the Kraft box at home way better! Then weâve had the pizza- dough so thick our 7 year old couldnât eat it.Today we tried the chicken tenders which was inedible! The breading was terrible and it had an old smell to it.I did return it and ask for the meatballs and pasta which I received with an attitude from the employee like I was being difficult- I wanted to tell her how about she try and eat it and see what she thought of it⌠The only thing weâve had on the kids menu that as average is the pasta and meatballs.I always get the Ruben which was good- I just feel bad if we go with my daughter, she has very limited options.The ice cream machine is broken- huge disappointment, if I had known I wouldnât have eaten there for lunch! And I asked for a pickle and was told âwe donât hand out picklesâ which Iâve always gotten them with my sandwich in the past without any problems.I donât mind paying extra for the pickle if thatâs the case, however I was not told that by the employee ringing me up.The restaurant tables were dirty, the employees donât seem happy to work there, very few of them smile or make eye contact.I paid about $24 in total for one adult and one child- not worth it at all.Iâll be calling before I ever go to a Jasonâs deli if the ice cream machine is working- its the best ice cream, the food is ok and Iâm willing to pay for it only if I can have the delicious ice cream tooâŚ
Owner response
Hi Melanie, I'm very sorry you had this experience at my deli. I will be going over this feedback with my team. Our kids menu can definitely be executed better than this. We should have our ice cream machine up and running shortly. In the meantime we are offering free cookies. I know it's not the same. But at least it's a little something sweet for you and the kids. As for the pickles, you are welcome to as many pickles as you'd like. I will be sure to remind my team as well. Please email me personally at kendrick.collins@jasonsdeli.com so I can make this right. Again, thanks for the feedback.
I used to go to this place religiously from 2013-2016 and I must say the place looks like it has deteriorated big time. The bathrooms were blocked off and closed for heavens sake and donât get me started on the black gentlemen who was constantly belching and picking through his teeth as he was taking me order⌠I only got the salad bar to go but the reason for my low rating was all the leafy portions were brown and I bit into something that made a loud crunch and hurt my back tooth. I didnât put anything on my plate that was crunchy btw⌠I spit it out and threw away all of my food.This Jasonâs deli needs to go back to implementing what they did back in 2013-2014 and get rid of the sketchy employees.Oh and fix the damn bathrooms!
Owner response
Hey there Rob.Thank you for your feedback.Weâre very sorry to hear that you had this experience.We have been having some issues with the bathrooms, but we worked with property management and got them fixed. I will follow up on the rest of your comments. Again, thanks for the feedback.
This Green Briar location is large, friendly and clean...the selection is huge...A little noisy from the kitchen but not too bad...Excellent place for meetings and just getting together with friends..I definitely recommend this location...enjoy...
Owner response
Hi, John thank you so much for the great review! We look forward to your next visit.
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