Wetzel's Pretzels

Name: Wetzel's Pretzels
Address: 15853 North Freeway Service Rd W #1085, Fort Worth, Texas, 76006, US
Telephone: (682) 502-4043
Price range: $
Rating: 3.20

Pretzel store, Bakery, Fast food restaurant

Wetzel's Pretzels at Tanger Outlets Fort Worth is a quick-stop haven for pretzel lovers craving that signature snack. While the tasty pretzels have a loyal following for being tender and less sweet than competitors, recent visits reveal some inconsistencies in service and product quality. A few patrons have found the atmosphere a bit chaotic, with issues like loud music and staff interactions affecting their experience. Nonetheless, the genuine smiles from some employees brighten the place, making it a potential stop for a fast, casual treat.

Contact Info

Location: 15853 North Freeway Service Rd W #1085, Fort Worth, TX 76006
Located in: Tanger Outlets Fort Worth
Phone: (682) 502-4043
Price range: $

Opening hours

Monday: 10 am-9 pm
Tuesday: 10 am-9 pm
Wednesday: 10 am-7 pm
Thursday: 10 am-9 pm
Friday: 10 am-9 pm
Saturday: 10 am-9 pm
Sunday: 10 am-7 pm

Services

In-store shopping
Delivery

Wheelchair-accessible car park
Wheelchair-accessible entrance

Quick visit

Credit cards
Debit cards
NFC mobile payments
Credit cards

Food & drink

Vibe

By owner

Menus and Prices

Menu 1

Add Your Review

Reviews

We went in to get purchase pretzels and they were so sad compared to what we’ve had before.
It’s like the dough didn’t rise a second time. One employee came in and turned up the music like it’s a club or something instead of realizing that not everyone wants to hear loud music. Another employee gave a patron an application, I never seen her change her gloves, then she went to make more pretzels.
Hello, don’t you know what cross contamination is? When I asked her about it, she said that she changed her gloves in the back…hello…you handed the application out front and then went right over to work with the dough. The one who check us out was very sweet and had a good personality and awesome smile.

Owner response

Thanks for sharing these details, and know that we will be discussing them with our team to better our service and guest experiences.
We want to address your concerns and welcome you to send your contact information to customerservice@wetzels.com.
Thank you.

Went to this location at 8:09 pm.
The Employee states that they're closed.
But it shows on the web that it's open till 9:00.
Please fix your hours.

Owner response

It's important that we're providing accurate information for our operation hours, so we will be discussing your feedback with our team.
We apologize for the inconvenience and hope to address your concerns.
When you have a moment, pleas email customerservice@wetzels.com with your phone number and availability.
Thank you.

I live in the Pacific Northwest, so I'm used to Auntie Ann's pretzels.
By comparison - these are less sweet, and a little more tender.
I'm not sure which I'd say is better, they're just different.
This location had a bunch of oil on the counter right next to the food, and the menu is only right in front of the register so I wasn't able to review it when I got in, since there were people ahead of me in line, standing right in front of the menu.

Owner response

Paul, thank you for trying out our items.
We hope you enjoyed your treats and we welcome you back to continue trying more of our delicious Hand Held Happiness.
Thank you!