Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
ugh now I have to contact corporate, I know the store is honestly not going to care.I just want my money back.My food was OLD and COLD! My egg rolls were SOGGY, my fries were COLD and my nuggets tasted frost bitten): my shake tasted like cleaning products ..wth jack in the box.The meat inside the egg roll was literally DARK BROWN.I’ve never seen it look like that.When they’re fresh it definitely doesn’t look like that at all.It tasted so disgusting I spit it out immediately.The nuggets tasted so disgusted! And the shake ughhhhhh was warm.How do you make a warm shake?!
Owner response
Hello there, we're so sorry you had this experience.Your food should always be hot, fresh, and delicious.We'd like to look into this further.Please reach out to us at https://www.jackinthebox.com/contact.Thank you for your feedback.
I will never ever spend another dime with this place ..First off, customer service was horrible , and the nerve to tell me an additional 0.18 for ranch . Spent $30 bucks this day , this was around 8 pm, and the dining area was closed already . What blew my mind was a freakin dead lady bug 🐞 inside my daughter taco. Yes, a dead lady bug zoom in close on the pics..I'm not sure if we ate any already or not before we saw this one. Tried calling the restaurant, but there was no answer .. Kept calling busy or no answer . Horrible experience, I dnt think I ever want Jack n the box again in life.
Owner response
Hi Latoya, Thank you for your feedback.We take food safety and sanitation very seriously and would like to investigate this further.Please reach out to us at https://www.heyjackbox.com/.
Service was great and quick.Inside looked tidy and clean from drive thru. This is the third Jack in the Box with a disappointing taste of the sour dough jack.I'm not sure why?
Owner response
Hi Jared.We always want you to get your money's worth and enjoy a great experience.We hope you'll give us another chance to meet your expectations.
Restaurant
9251 Rain Lily Trail, Fort Worth, TX 76177, United States
Italian restaurant
9333 Rain Lily Trail, Fort Worth, TX 76177, United States
Hawaiian restaurant
2301 N Tarrant Pkwy, Fort Worth, TX 76177, United States
Traditional American restaurant
2801 Texas Sage Trail, Fort Worth, TX 76177, United States
Tex-Mex restaurant
2317 N Tarrant Pkwy #419, Fort Worth, TX 76177, United States
Breakfast restaurant
3001 Heritage Trace Pkwy Ste 101, Fort Worth, TX 76177, United States
Mediterranean restaurant
8825 Tehama Ridge Pkwy Suite 321, Fort Worth, TX 76177, United States
Sushi restaurant
8825 Tehama Ridge Pkwy suite 317, Fort Worth, TX 76177, United States
Sandwich shop
8825 Tehama Ridge Pkwy Suite 329, Fort Worth, TX 76177, United States