Fast food restaurant, Hamburger restaurant, Restaurant
Food & drink
Vibe
Chicken nugget
Comfort food
Chicken sandwich
Burger
French fries
By owner
Street View
Menu 1
This location looks nice.They have recently redone the outside of the building.I tried to run through the drive thru.Unfortunately, today was not their best day.I waited about 7 min without moving an inch in the drive thru line before I even got up to the order speaker.Decided to cut my losses for the day and go elsewhere.I will definitely come back and try another day.The pictures of food on the windows looked delicious.
I checked the hours on Google and they closed at 11:00 p.m.I pulled up to the speaker at 10:45pm to place my order. I was told "sorry we're closed" and I responded with well "it's not 11:00 yet is it?" They said no "we close at 10:45." None of the information anywhere online that I can see shows that they close at 10:45. Apparently the staff just close when they're ready. Makes me so angry. Since they were closed I had to go elsewhere and get something to eat maybe the best choice is just to do that from now on and leave Wendy's on Broadway in Little Rock off my list
I received some food that required a fork and didn't receive it, so I turned around and drove up to the window and asked the person who served me if i could get a fork for the food and he rolled his eyes but i got one.If you are not happy at your job, don't be there.It's a customer service job.Don't be rolling your eyes for something you messed up about.Just apologize and give the customer their utensil.That's it.The name is either (Host) TIERRA (cashier) JAILIN.I hate to post this kind of review, but we need to keep people and businesses accountable.Otherwise, they will get away with anything.Service has gotten lazy, and people only want they paycheck, but if we can make their paycheck depend on customer service, I bet they would act differently.I'm glad my order was correct, because I'm a firm believer if I have to come back.It will be free.
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