Tokyo Asian Fusion

Name: Tokyo Asian Fusion
Address: 415 Cooley St, Springfield, Massachusetts, 01118, US
Telephone: (413) 782-3333
Rating: 4.30

Japanese restaurant, Ramen restaurant, Restaurant, Sushi restaurant

Contact Info

Location: 415 Cooley St, Springfield, MA 01118
Phone: (413) 782-3333

Opening hours

Monday: 11 am-10 pm
Tuesday: 11 am-10 pm
Wednesday: 11 am-10 pm
Thursday: 11 am-10 pm
Friday: 11 am-11 pm
Saturday: 11 am-11 pm
Sunday: 12-10 pm

Services

Food & drink

Vibe

Noodle

Sushi

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Menu 4

Add Your Review

Reviews

Most of their dishes was pretty good.
The ramen broth needed a bit more flavor and less soy sauce.
But I tried almost every different ramen dish they had.
Love the two different types of fried gyoza.

Owner response

Thank you for your glowing review! We're so glad that you had a great dining experience at our restaurant.
We're thrilled that you enjoyed our menu offerings.
We can't wait to welcome you back for another exceptional meal!

Terrific sushi menu.
My new favorite go-to sushi restaurant.
Food was great, service was great, staff was friendly and attentive, presentation was on point.
The hibachi show was fun to watch.
Prices are fair for the quality and quantity.
The only thing I could criticize was the bathrooms are small and a little messy. Overall just a really enjoyable experience, I will definitely be going back to try more types of sushi and hitting up that hibachi grill. I had the Lobster roll and the Paradise roll.

Owner response

Thank you so much for your fantastic review! We're thrilled to be your new favorite go-to sushi spot and that you enjoyed both the food and the hibachi show.
It's great to hear that our team made a positive impression with their service and attention to detail. We appreciate your feedback about the bathrooms and will make sure to address this to enhance our guests' experience.
We're glad you enjoyed the Lobster roll and the Paradise roll, and we can't wait to welcome you back to explore more of our menu and the hibachi grill.
See you soon!

I cannot fathom how this place has 4.3 stars on Google.
We literally had to chase the hostess to find our way to our seats, which happened to be right underneath a speaker blasting the greatest radio hits of the mid-2000's in what we can only describe as the 'Shower Curtain Room'.
The plastic dividers between the booths are FILTHY.
No soy sauce at tables, they just provide a modest amount with entrees/sushi.
We were rushed to order and then abandoned once the food arrived.
My partner's sushi was, in a word, gross.
Random bits of skin still attached to some of the sashimi (artistic flare or ineptitude?), salmon just tasted off...needless to say she didn't finish it after one item tasted like soap.
My pad Thai was passable, not much better than average takeout, but at least edible, contrary to the sushi.
Cleaning supplies just left out for everyone to see, but no one seemed to care.
Pretty bad when two people in their 40's who worked in the service industry strongly considered pulling a dine and dash.
This place is garbage.

Owner response

We're truly sorry to hear about your disappointing experience at our restaurant.
Your feedback is extremely important to us, and we apologize for falling short of your expectations. First and foremost, we apologize for the lack of attention from our hostess and the seating arrangements that were not up to par.
Additionally, we regret any discomfort caused by the music volume and the cleanliness of the plastic dividers.
We understand the importance of creating a comfortable and pleasant dining environment, and we apologize for failing to deliver on that front. Regarding the service and food quality issues you encountered, we sincerely apologize for any inconvenience or dissatisfaction caused.
We hold ourselves to high standards of cleanliness and food preparation, and we're disappointed to hear that we did not meet those standards during your visit.
Your feedback will be addressed with our kitchen team to ensure that such issues are not repeated in the future. Please know that we take your feedback seriously, and we are committed to making the necessary improvements to enhance the overall dining experience for our customers.
Your comments will be shared with our management team for further review and action. If you would be willing to provide us with more details about your experience or if you have any further concerns, please don't hesitate to contact us at customerservice.feedback9@gmail.com.
We value your feedback and would like the opportunity to address your concerns directly. Once again, we apologize for the disappointment and inconvenience you experienced, and we hope to have the chance to regain your trust in the future.