Coffee shop, Bakery, Breakfast restaurant, Cafe, Donut shop, Fast food restaurant
Conveniently positioned on Fodor Road in New Albany, Tim Hortons is a go-to spot for coffee lovers seeking both comfort and creativity. This casual café is praised for its stellar coffee and diverse tea selections, perfect for a quick breakfast or a relaxed solo work session. While the drive-thru service is often speedy and efficient, a recent mixed bag of reviews highlights some inconsistencies in food quality and service. Despite this, families will appreciate the kid-friendly menu and accessibility features. Enjoy a quick bite or indulge in their sweet treats—just be ready for an experience that may vary!
Food & drink
Vibe
By owner
Street View
Menu 1
The employees working the drive-thru absolutely rocked it this morning. Edit to elaborate further: I was in and out of the drive thru in less than 3 minutes- this is no exaggeration.The staff were nice and my order was perfect.Will be back
Owner response
Hi Kailey, We are happy to hear you had a positive experience at Tims! We value your input and encourage you to let us know more details about your experience with us.
The employees will ignore you, they seem very mad and this locations donuts did not taste good and my honey dipped barely had any dip on it.
Terrible service.Tried to order ic capp machine was not ready.Came back 15 min later and the manager Loopa could not get coupon to scan then charged me FULL price.Finally got the refund as drink sat melting.then said if I want the drink go order it online to use coupon or pay full price.That was the manager!!!! Terrible service and continued to argue that I need to use the app that kept freezing up
Owner response
Hi Denise, Your review is very concerning to us.We would appreciate it if you would contact our Guest care team by filling out the form at https://timhortons-web.app.link/e/support or calling us at 1-888-601-1616 to speak with a Guest care representative about your recent experience.
Tex-Mex restaurant
5525 New Albany Rd W, New Albany, OH 43054, United States