Taco Bell

I have given this branch chance after chance to prove to me they can make a the food correctly...this is the last straw...I ordered a crunch wrap(first time) barely any meat, had a regular taco, meat tasted nasty, 2 cheesey melts- those were barely melted.
The cinnamon twists were no or good either! I'm done with this location! They are very friendly but suck at making food!!!

My boyfriend and I were disappointed with two items in our order the first time we went through the drive through.
Went back through, explained through the speaker what was wrong, and the employee said that they would remake it.
We received the remake order, and got exactly what we were given previously. We ordered many things, but the two items we were not satisfied with were a steak quesadilla and a spicy potato taco. Our steak quesadilla, actually, both the first one and the remake, had a crazy amount of the quesadilla sauce and little to no cheese except a little bit on the side.
One small detail that made a big impact in the quality, they didn’t slice either quesadillas.
The steak was good reguardless of the other issues. Our other complaint was the spicy potato taco we ordered with no chipotle sauce.
We opened the back the first time, and saw the sauce on the taco.
Went back through, said we needed that taco with no sauce, and sure enough were given another taco with the sauce again.
This taco also wasn’t wrapped when we recieved it the second time? We really just weren’t overly thrilled as we expected our order to be fixed after expressing our concerns to the staff.
We will not be coming back to this location.

Waited in the drive-thru for an hour just for a pickup, so I decided to start just getting the pickup at counter.
Wasn't any better and is honestly the reason I'd never recommend going here.
The workers literally ignore anyone that comes inside.
I will stand there as close to the counter as possible and there will be 3 of them that perfectly position themselves where they "don't see you".
I had to demand they give me my pickup order after standing there for 5 minutes (no exaggeration).
One worker doesn't even speak English.
Just to make it clear this wasn't just one single time this has happened.
I've gone there 4 times now and it's the same 5 minute wait on the inside and 30 minutes to an hour wait in the drive thru.