Arby's

Name: Arby's
Address: 5528 New Albany Rd E, New Albany, Ohio, 43054, US
Telephone: (614) 741-7069
Price range: $
Rating: 3.80

Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop

Location: 5528 New Albany Rd E, New Albany, OH 43054, United States
Phone: (614) 741-7069
Price: $

Opening hours

Sunday: 10 am-10 pm
Monday: 10 am-10 pm
Tuesday: 10 am-10 pm
Wednesday: 10 am-10 pm
Thursday: 10 am-10 pm
Friday: 10 am-10 pm
Saturday: 10 am-10 pm

Food & drink

Vibe

Comfort food

Burger

By owner

Street View

Menus and Prices

Add Your Review

Reviews

Employees were very kind.
However, for a fast food joint, you'd expect to get your food fast.
Not here! We were the only people there woth no one in the drive thru, and it took 11 minutes to get our food.
But wait, we didn't get our fries.
They hadn't even started cooking the fries when our sandwiches came out.
It took another 6 minutes to finally receive the fries.
Ate cold sandwich with hot, mediocre fries! We won't be back.
It was nice to see that this place is family oriented...
multiple family members of the workers came in after us to chit chat and get food before us.
We visited on 5-18.

Owner response

We’re sorry to hear about your experience.
Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you.
https://commentform.marketforce.com/commentform/Arbys.aspx

Arby’s may claim to have the meats but they weren’t on my Ruben sandwich.
Previously the sandwich has been piled high with corned beef but not on this occasion.
I had one thin slice on my sandwich.
Fries were also cold and hard.
Come on Arby’s you are better than this.

Owner response

Thank you for bringing this to our attention.
Please share additional details with us at the link below.
A member of our Guest Support Team will be in touch.
https://commentform.marketforce.com/commentform/Arbys.aspx

Every time I come to this Arby's there's is a ridiculously long wait through the drive thru and there is no one else here.
Pretty sure people inside aren't doing anything.
I was asked to pull up because chicken wasn't ready and the person behind me got their order over 10 minutes ago.
Now I'm just sitting here hoping they remember my order.

Owner response

We're sorry to hear this.
Please feel free to share more details with our team here: https://commentform.marketforce.com/commentform/Arbys.aspx and we will address with the restaurant team.
We greatly appreciate all of your feedback.

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