The Habit Burger Grill

Name: The Habit Burger Grill
Address: 4902 W Baseline Rd, Phoenix, Arizona, 85339, US
Telephone: (480) 681-1222
Price range: $
Rating: 3.70

Hamburger restaurant

Location: 4902 W Baseline Rd, Phoenix, AZ 85339, United States
Phone: (480) 681-1222
Price: $

Opening hours

Sunday: 10:30 am-9 pm
Monday: 10:30 am-9 pm
Tuesday: 10:30 am-9 pm
Wednesday: 10:30 am-9 pm
Thursday: 10:30 am-9 pm
Friday: 10:30 am-10 pm
Saturday: 10:30 am-10 pm

Drive through

Sunday: 10:30 am-9 pm
Monday: 10:30 am-9 pm
Tuesday: 10:30 am-9 pm
Wednesday: 10:30 am-9 pm
Thursday: 10:30 am-9 pm
Friday: 10:30 am-10 pm
Saturday: 10:30 am-10 pm

Food & drink

Vibe

Burger

French fries

Street View

Menus and Prices

Add Your Review

Reviews

Don't go here! We love some Habit...BUT this location is a hard NO! This location needs new management for sure. With my almost 30 years of customer service...
this was bad. Once again, needs new management. My Teriyaki Burger had no teriyaki sauce and no pineapple! My friends Ahi Tuna Filet had no tartar sauce. The app did not charge for sauce, but when we picked the order up.
They would NOT give us sauce without CHARGING us for it.
Even though we had 4 orders of green beans and 2 onion rings......
they only gave us 2 sides of ranch. And the manager Kimberly......
wouldn't even budge for some ranch even after their mess up. Do not go to this location! Date: 2/19/2024 Time: 6:41pm Check#: 249

Owner response

We are so sorry to hear about your recent experience.
Could you please reach out to us at habitlistens@habitburger.com with details of your visit, including which location you visited, so our Customer Care team can reach out? Thank you.

Tool 30 minutes to get our entire order.
Watched my chicken and onion rings sit In a window for 10minutes.
Watched employee conflict happen in front of us while waiting for food.
Chicken so dry and dark like they redropped it instead of making new.
Total waste of 45.00 never again.
Avoid this place.

Owner response

We are very sorry that you had this experience, and will follow up on your feedback with our team.
If you have not resolved the issue with us already, please use this link to allow for our customer care team to follow up with you as well: https://www.habitburger.com/contact-us/feedback/?region=3&review=18700586

What started as a frustrating visit, turned very pleasant.
My daughter and I went there for dinner last night.
No cashier was available so we had to order via kiosk.
The kiosk began to give us issues and we asked for help.
The manager assisted us but then we where over charged.
When we got our food they forgot 2 of our sauces, our drink, then my daughters fries.
We got frustrated at this point.
We where Hangry! The manager was working hard and got our sauce, our drink and fresh fries.
He also adjusted our check fixing our over charge.
Although these mistakes frustrated us.
He was sincere and very considerate.
Because he cared we will be back to this location because the food was great and the atmosphere was clean.
Everyone makes mistakes but he genuinely made it right.
PATIENCE IS KEY!

Owner response

Thank you for rating us!

Reservations